Juliana Shackelford
St. Peters,Missouri
Summary
Seeking a position as a pharmacy
technician within a retail pharmacy setting
Overview
3
3
years of professional experience
Work History
Online Grocery Associate
Walmart
10.2023 - Current
- Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
- Contributed to a positive work environment through effective communication and teamwork among fellow associates.
- Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.
Customer Service Representative
Schnucks
07.2022 - 08.2023
- Retrieved items for customers and verified prices.
- Pleasantly greeted customers and provided prompt and courteous service.
- Improved customer satisfaction by providing efficient and friendly bagging services.
- Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Education
High School Diploma -
University City Sr. High School
University City, MO05.2024
Skills
- Flexible scheduling
- Customer Service
- Attention to Detail
- Heavy Lifting
- Teamwork and Collaboration
- Reliability
- Professionalism
Timeline
Online Grocery Associate
Walmart
10.2023 - Current
Customer Service Representative
Schnucks
07.2022 - 08.2023
High School Diploma -
University City Sr. High School