Summary
Overview
Work History
Education
Skills
Timeline
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Juliana Shackelford

St. Peters,Missouri

Summary

Seeking a position as a pharmacy

technician within a retail pharmacy setting

Overview

3
3
years of professional experience

Work History

Online Grocery Associate

Walmart
10.2023 - Current
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Maintained high levels of accuracy in order fulfillment, ensuring customer satisfaction and repeat business.
  • Contributed to a positive work environment through effective communication and teamwork among fellow associates.
  • Ensured product quality by carefully selecting items that met or exceeded customer expectations during order fulfillment.

Customer Service Representative

Schnucks
07.2022 - 08.2023
  • Retrieved items for customers and verified prices.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Improved customer satisfaction by providing efficient and friendly bagging services.
  • Handled customer inquiries in a polite manner, directing them to appropriate departments when necessary.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.

Education

High School Diploma -

University City Sr. High School
University City, MO
05.2024

Skills

  • Flexible scheduling
  • Customer Service
  • Attention to Detail
  • Heavy Lifting
  • Teamwork and Collaboration
  • Reliability
  • Professionalism

Timeline

Online Grocery Associate

Walmart
10.2023 - Current

Customer Service Representative

Schnucks
07.2022 - 08.2023

High School Diploma -

University City Sr. High School

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Juliana Shackelford