Juliana Suarez
North Bergen,NJ
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering experience working in restaurant settings.
Overview
5
5
years of professional experience
2
2
Language
1
1
year of post-secondary education
Work History
Head Hostess
Marcus Live Bar and Grill
East Rutherford , NJ
2023.12 - Current
- Provided professional services and support in a dynamic work environment.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Promoted business loyalty by fostering positive customer relationships.
Restaurant Hostess
Pier115
Edgewater , NJ
06.2022 - 08.2023
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Server
Noches De Colombia
Jersey City , NJ
03.2022 - 06.2022
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Restaurant Hostess
Carrabba' Italian Grill
Secaucus , NJ
01.2020 - 03.2021
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Collected information from arriving customers to seat groups or place them on waitlist.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
High School Diploma -
Union City High School
Union City, NJ06-2023
High School Diploma -
Hudson County Community College
Jersey City, NJ 2023.08 - Current
Skills
- P>Reservation coordination
- P>To-go order preparation
- P>Front-of-house display creation
- P>Interactive communication skills
Timeline
Head Hostess
Marcus Live Bar and Grill
2023.12 - Current
High School Diploma -
Hudson County Community College
2023.08 - Current
Restaurant Hostess
Pier115
06.2022 - 08.2023
Server
Noches De Colombia
03.2022 - 06.2022
Restaurant Hostess
Carrabba' Italian Grill
01.2020 - 03.2021
High School Diploma -
Union City High School
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