Julian Calvillo
Fresno,California
Summary
Hardworking employee enthusiastic about learning new challenges field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
1
1
Bilingual
Work History
Express Service Advisor
Lithia Subaru Of Fresno
Fresno, United States
03.2021 - Current
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Suggested add-on services that would be helpful to customers and improve bottom line.
- Spent quality time building relationships with customers to maximize satisfaction.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Education
High School Diploma -
Sunnyside High School
08.2014 - 06.2018
Skills
Account management
Timeline
Express Service Advisor
Lithia Subaru Of Fresno
03.2021 - Current
High School Diploma -
Sunnyside High School
08.2014 - 06.2018
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