Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
POONAM NLN

POONAM NLN

Fresno,California

Summary

Experienced with route planning, driver coordination, and communication. Utilizes effective problem-solving techniques to manage and resolve logistical challenges. Strong understanding of regulatory compliance, ensuring operational efficiency and safety.

Professional logistics coordinator with proven track record in managing complex schedules and ensuring timely deliveries. Strong focus on team collaboration and achieving results, adaptable to changing needs, and reliable under pressure. Skilled in route planning, communication, and problem-solving, with customer-focused approach and ability to handle multiple tasks efficiently.

Overview

5
5
years of professional experience

Work History

Truck Dispatcher

Cheema Trans
09.2023 - 04.2025
  • Monitored and tracked truck schedules to ensure timely deliveries.
  • Communicated with drivers to provide route updates and address concerns.
  • Coordinated logistics activities to optimize transportation efficiency.
  • Assisted in maintaining accurate records of shipments and deliveries.
  • Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
  • Reduced fuel costs for company fleet by optimizing routes and monitoring driver performance.
  • Developed strategies for improving overall dispatcher efficiency through analysis of historical data and trend identification.
  • Handled incoming calls and emails from customers regarding issues with deliveries.

Senior Executive

Insignia Overseas
11.2022 - 07.2023
  • Directed cross-functional teams to enhance operational efficiency and streamline workflows.
  • Developed strategic initiatives that improved client engagement and satisfaction metrics.
  • Facilitated regular strategy meetings, promoting open communication and aligning team efforts towards shared goals.
  • Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Senior Language Trainer

Chetanya Institute
04.2020 - 06.2023
  • Developed advanced language learning curricula tailored to diverse student needs.
  • Managed and mentored a team of junior language coaches for skill enhancement.
  • Conducted regular assessments to refine instructional strategies and improve student outcomes.
  • Spearheaded initiatives to integrate technology in language coaching for enhanced engagement.
  • Boosted learner confidence with consistent feedback and tailored support strategies.
  • Delivered customized training sessions, catering to individual needs and learning styles for more effective results.

Education

CNA PROGRAM -

Nursing Assistant Training Academy
Fresno, CA
06-2025

B.Ed - Maths And Science

Kurukshetra University
Kurukshetra Haryana
06-2022

Bachelor of Arts - Mathematical Sciences

Kurukshetra University
Kurukshetra Haryana
06-2019

Skills

  • Strong communication skills
  • Freight rate negotiation
  • Stress tolerance
  • Regulatory compliance

Languages

English
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Truck Dispatcher

Cheema Trans
09.2023 - 04.2025

Senior Executive

Insignia Overseas
11.2022 - 07.2023

Senior Language Trainer

Chetanya Institute
04.2020 - 06.2023

CNA PROGRAM -

Nursing Assistant Training Academy

B.Ed - Maths And Science

Kurukshetra University

Bachelor of Arts - Mathematical Sciences

Kurukshetra University