Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst

Zacharie Thompson

Rainbow City,AL

Summary

Trustworthy individual with established customer service skills. Eager to learn and always willing to pitch in and help out wherever needed. Positive mindset and friendly demeanor, I appreciate your consideration for this position.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Truck Dispatcher

JAM ER Towing & Recovery
01.2023 - 01.2024
  • Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
  • Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
  • Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
  • Negotiated rates with carriers for cost-effective shipping options without sacrificing quality or timeliness of deliveries.
  • Served as point of contact for emergency situations involving company vehicles or drivers, coordinating appropriate response measures quickly and effectively.
  • Managed communications between drivers and customers to ensure timely deliveries and high customer satisfaction.

Food Server

Las Brisas Mexican Restaurant
09.2022 - 12.2022
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
  • Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
  • Enhanced customer satisfaction by providing efficient and friendly food service.
  • Opened daily, cleaning the establishment each shift before opening.

Overnight Stocker

Johnson's Giant Foods
05.2021 - 06.2022
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used pallet jacks to unload and organize merchandise from delivery trucks.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.

Grocery Bagger

Johnson's Giant Foods
03.2019 - 02.2021
  • Assisted customers with carrying heavy bags to their vehicles, enhancing overall service quality.
  • Reduced wait times for customers by quickly and accurately bagging groceries.
  • Collected carts from parking lot and designated return locations.
  • Retrieved items for customers and verified prices.
  • Maintained cleanliness of store before leaving each shift.

Education

High School Diploma -

Gadsden City High School
Gadsden, AL
03.2020

Skills

  • Strong Communication Skills
  • Freight Rate Negotiation
  • Stress Tolerance
  • Effective Decision Making
  • Telephone Etiquette
  • Workload Management
  • Strong Work Ethic
  • Troubleshooting skills
  • Hand and power tools
  • Heavy Lifting
  • Positive Attitude
  • Willing to Learn

Certification

ASE.

Photoshop.

Timeline

Truck Dispatcher

JAM ER Towing & Recovery
01.2023 - 01.2024

Food Server

Las Brisas Mexican Restaurant
09.2022 - 12.2022

Overnight Stocker

Johnson's Giant Foods
05.2021 - 06.2022

Grocery Bagger

Johnson's Giant Foods
03.2019 - 02.2021

High School Diploma -

Gadsden City High School

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Zacharie Thompson