Juliann Brewster
Fredonia,NY
Summary
Approachable individual with excellent communication, problem-solving, and organizational skills. Passionate about helping others succeed with proven track record in developing successful mentoring relationships with both Residents and Staff. Fosters sense of community among residents to support individuals in times of need. Strong understanding of dynamics of challenging situations with empathy and efficiency. Experienced in guiding and helping Residents meet personal goals.
Overview
17
17
years of professional experience
Work History
Senior Residential Supervisor
People Inc.
10.2012 - Current
- Provide support and feedback to the staff and the residents.
- Assist and provide help with Daily living skills of the Residents in my care.
- Conduct meetings advocating the needs of the Residents.
- Provided crisis management and intervention during emergency situations.
- Developed, implemented and monitored residential policies and procedures.
Administrative Clerk
FedEx Ground
04.2008 - 01.2012
- Processed and entered Hazmat.
- Called on references and trained new employees on systems used by FedEx.
- Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Input data and processed system change to generate accurate reports.
Baker
Tim Hortons
08.2006 - 07.2010
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Operated cash registers and processed payments accurately.
Education
No Degree - Liberal Arts And Sciences
Niagara County Community College
Sanborn, NYNo Degree - Physical Therapy Assistance
Villa Maria College Buffalo
Buffalo, NYHigh School Diploma -
Lancaster High School
Lancaster, NY06.2006
Skills
- Train Staff
- Supporting Daily Living Needs
- Mental Health Support
- Care Plan Management
- Staff Meetings
- Microsoft Office
- Residential Treatment
- Group Home Oversight
- Directing Hiring
- Performance Evaluations
- Staff Supervision
- Scheduling Medical Appointments
Timeline
Senior Residential Supervisor
People Inc.
10.2012 - Current
Administrative Clerk
FedEx Ground
04.2008 - 01.2012
Baker
Tim Hortons
08.2006 - 07.2010
No Degree - Liberal Arts And Sciences
Niagara County Community College
No Degree - Physical Therapy Assistance
Villa Maria College Buffalo
High School Diploma -
Lancaster High School
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