Jonathan Morse Jr
Ransomville,NY
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, organizing, assigning, and overseeing work with a disciplined management style. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
11
11
years of professional experience
Work History
Senior Residential Supervisor
People Inc.
Buffalo, NY
5/18/22 - Current
- Coordinated interdisciplinary team meetings with other professionals involved in the care of residents.
- Maintained accurate records of client information, including medical and behavioral data, as well as incident reports.
- Communicated with staff to resolve problems with persons served or coworkers.
- Provided oversight and guidance to staff in the development of residential services for persons served.
- Developed and implemented individual service plans for each resident according to their specific needs.
- Supervised the implementation of therapeutic interventions outlined in treatment plans developed by clinicians.
- Participated in continuing education programs designed to stay current on best practices pertaining to residential services.
- Managed budgets related to staffing costs, supplies and equipment purchases, programmatic expenses.
- Attended court hearings related to legal proceedings involving residents under our care.
- Served as a role model for staff by demonstrating professionalism at all times while interacting with colleagues and clients alike.
- Led daily shift change meetings to ensure that all staff are aware of any changes or updates in policy or procedures.
- Reviewed completed work to verify consistency, quality and conformance.
- Delegated work to staff, setting priorities and goals.
Behavior Technician Team Leader
People Inc
Buffalo, NY
08.2019 - 5/17/22
- Applied proven strategies to positively affect people served behaviors.
- Cultivated relationships with fellow staff members to enhance team collaboration.
- Attended review, progress and staff team meetings.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
- Assisted people served improve social relationships and engagement.
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
Behavior Technician
People Incorporated
Buffalo, NY
08.2017 - 08.2019
- Provided supervision and support for people served.
- Transport people served on recreational outings as well as medical appointments.
- Cook meals for house as needed.
- Exercised confidentiality and discretion to maintain HIPAA requirements.
- Aided people served in performing activities of daily living.
- Observed people served during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
- Provide guidance and support for people served in stressful moments.
Dietary Aide
Our Lady Of Peace Nursing Home
Lewiston, NY
05.2015 - 08.2017
- Prepared and served meals according to dietary guidelines.
- Provided assistance with meal setup, serving, and clean up as needed.
- Maintained clean and orderly appearance throughout kitchen and dining area..
- Set tables before people served arrive to maintain meal plan productivity.
- Monitored expiration dates on products and disposed of any spoiled or expired foods.
- Observed special diets prescribed by physicians or nutritionists.
- Cleaned and sanitized kitchen equipment and surfaces.
- Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
Cook/Shift Manager
Ransomvill Manor
Ransomville, NY
06.2013 - 05.2015
- Provided oversight and guidance to staff in the service of meals and cleaning in following health code regulations.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Resolved people served complaints regarding food quality or services provided.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Education
High School Diploma -
Niagara University
Niagara Falls, NYSkills
- Team Management
- Staff Training
- Staff Communication
- Issue Resolution
- Team Supervision
- Employee Scheduling
- Customer Service
- Customer Relationship Management
- Branding
- Proficient in Office 360
Timeline
Behavior Technician Team Leader
People Inc
08.2019 - 5/17/22
Behavior Technician
People Incorporated
08.2017 - 08.2019
Dietary Aide
Our Lady Of Peace Nursing Home
05.2015 - 08.2017
Cook/Shift Manager
Ransomvill Manor
06.2013 - 05.2015
Senior Residential Supervisor
People Inc.
5/18/22 - Current
High School Diploma -
Niagara University