Abigail Pastwik
Depew
Summary
Experienced with overseeing residential facilities, ensuring safety and comfort for all residents. Utilizes leadership skills to manage and mentor staff, creating cohesive and efficient team environment. Strong understanding of conflict resolution and operational management, consistently delivering high-quality residential services.
Overview
6
6
years of professional experience
Work History
Senior Residential Supervisor
People Incorporated
05.2024 - Current
- Supervised daily operations of residential programs, ensuring compliance with policies and regulations.
- Mentored staff in best practices for resident care and crisis intervention techniques.
- Developed and implemented individualized support plans to enhance resident well-being.
- Coordinated interdisciplinary team meetings to address resident needs and program improvements.
- Managed staff schedules, optimizing resource allocation for maximum operational efficiency.
Army Specialist
US Army
06.2019 - 06.2025
- Analyzed data to identify process inefficiencies and recommend improvements.
- Managed scheduling and resource allocation to optimize operational efficiency.
- Followed all company policies and procedures to deliver quality work.
Team Leader
People Incorporated
10.2023 - 05.2024
- Led daily team meetings to align goals and improve communication.
- Coordinated task assignments to optimize team productivity and performance.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Direct care for residents with daily livings, hygiene, and goals.
DSP
People Inc.
02.2022 - 10.2023
- Supported team members by maintaining a clean and organized work environment.
- Adapted quickly to new processes and procedures to enhance workflow efficiency.
- Participated in training sessions to develop skills and knowledge relevant to role.
- Collaborated with colleagues to improve task execution and service quality.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Assisted with daily living activities, running errands, and household chores.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Education
Master of Science - Rehabilitation Counseling
University At Buffalo
Buffalo05-2027
Bachelor of Arts - Psychology
University At Buffalo
Buffalo, NY05-2024
Bachelor of Arts - Human And Health Services
University At Buffalo
Buffalo, NY05-2024
Associate of Science - Humanities
Erie Community College
Buffalo, NY05-2023
Associate of Science - Social Sciences
Erie Community College
Buffalo, NY05-2023
Skills
- Team management
- Property maintenance
- Environmental awareness
- Teamwork
- Problem-solving abilities
- Reliability
- Multitasking Abilities
- HIPAA compliance
- Team leadership
- Verbal and written communication
- Adaptability and flexibility
- Dementia care
- Mental health awareness
- Counseling techniques
- Staff communication
- Relationship building
- Wound care
- Microsoft office
- Safety protocols
- Time management
- Problem-solving
Timeline
Senior Residential Supervisor
People Incorporated
05.2024 - Current
Team Leader
People Incorporated
10.2023 - 05.2024
DSP
People Inc.
02.2022 - 10.2023
Army Specialist
US Army
06.2019 - 06.2025
Master of Science - Rehabilitation Counseling
University At Buffalo
Bachelor of Arts - Psychology
University At Buffalo
Bachelor of Arts - Human And Health Services
University At Buffalo
Associate of Science - Humanities
Erie Community College
Associate of Science - Social Sciences
Erie Community College
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