JuliAnn Kelley
McLaren Thumb Region
Cass City,MI
10
years of professional experience
Compassionate Registered Medical Assistant skilled in clinical documentation, patient scheduling, and vital sign monitoring. Committed to providing high-quality patient care while ensuring HIPAA compliance and efficient medical records management.
Work History
Registered Medical Assistant
6 Months- Assisted in patient intake, ensuring accurate documentation and data entry.
- Supported healthcare providers during examinations by preparing instruments and patient records.
- Conducted routine vital sign checks, contributing to comprehensive patient assessments.
- Coordinated appointment scheduling, optimizing clinic workflow and patient flow management.
- Performed essential administrative tasks such as scheduling appointments, updating records, and coordinating referrals.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed EKGs and other tests based on patient presentation in office.
- Performed medical records management, including filing, organizing and scanning documents.
Housekeeper
10 Months- Cleaned and sanitized guest rooms, ensuring high standards of cleanliness and comfort.
- Managed laundry services, including sorting, washing, and folding linens efficiently.
- Restocked supplies in guest bathrooms and common areas to maintain availability for guests.
- Assisted in training new staff on housekeeping procedures and safety protocols.
Pharmacy Technician
4 Months- Processed and dispensed medications accurately, following prescription guidelines.
- Assisted customers with medication inquiries, providing clear information on usage and side effects.
- Managed inventory levels, ensuring timely restocking of pharmaceutical supplies and medications.
- Collaborated with pharmacists to verify prescriptions for accuracy and completeness prior to dispensing.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Admissions Coordinator
2 Months- Coordinated admissions processes to ensure timely and efficient patient intake.
- Assisted families with understanding admission requirements and documentation.
- Maintained accurate patient records using electronic health record systems.
- Collaborated with healthcare teams to facilitate smooth transitions for new residents.
- Organized and participated in outreach events to promote facility services and benefits.
Registered Medical Assistant
10 Months- Educated patients on medication administration and post-treatment care instructions.
- Maintained cleanliness and organization of examination rooms for efficient operations.
- Collaborated with team members to implement best practices in patient care delivery.
- Managed medical supply inventory, ensuring availability of necessary resources for procedures.
- Maintained strict confidentiality while handling sensitive patient information in accordance with HIPAA guidelines.
- Called and faxed pharmacies to submit prescriptions and refills.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
Registered Medical Assistant
1 Year- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Completed thorough chart reviews to ensure proper documentation of all pertinent medical information.
- Prepared and administered medications to alleviate patient symptoms.
- Assisted in patient intake and managed electronic health records for accuracy and completeness.
- Collaborated with healthcare team to ensure efficient workflow and optimal patient care delivery.
- Performed routine clinical procedures, including administering injections and conducting vital sign assessments.
- Streamlined appointment scheduling processes to reduce wait times and improve patient satisfaction levels.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Ensured accurate billing by diligently verifying insurance information for each patient visit.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Certified Medical Administrative Assistant
2 Years 9 Months- Managed patient scheduling, ensuring optimal appointment flow and reducing wait times.
- Coordinated medical record maintenance, enhancing accuracy and compliance with regulations.
- Assisted in insurance verification processes, facilitating timely patient billing and reimbursement.
- Streamlined office procedures, improving operational efficiency and staff productivity.
- Assisted in revenue growth by verifying insurance eligibility, collecting co-payments, and reconciling daily financial transactions.
- Addressed concerns raised by patients or their families promptly, demonstrating empathy while providing accurate information.
- Supported clinic operations by overseeing proper handling of confidential patient information, adhering to HIPAA regulations.
- Updated patient information and insurance details for accurate electronic medical records.
Patient Care Nursing Assistant
1 Year 1 Month- Provided compassionate care to patients, enhancing comfort and promoting well-being.
- Assisted with daily living activities, ensuring patient dignity and independence.
- Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
- Assisted patients with activities of daily living, promoting independence and comfort during their stay.
- Facilitated patient transfers, positioning, and mobility using proper body mechanics to prevent injury and ensure comfort.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Patient Care Nursing Assistant
3 Months- Monitored vital signs and reported changes to nursing staff promptly.
- Communicated and documented pertinent observations and information to maintain complete and accurate record of care given to patient.
- Provided emotional support for patients'' families by offering empathy, understanding their concerns, answering questions about treatment plans or progress reports when appropriate.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Facilitated personal hygiene management, feeding and ambulation.
- Assisted with daily living activities, ensuring patient dignity and independence.
- Delivered high-quality personal care to patients, including bathing, grooming, dressing, toileting, feeding, and mobility assistance.
- Facilitated patient transfers, positioning, and mobility using proper body mechanics to prevent injury and ensure comfort.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
Direct Support Professional Caregiver
8 Months- Provided personalized care to individuals with special needs, enhancing daily living skills and fostering independence.
- Assisted in developing and implementing individualized support plans to meet each client's unique requirements.
- Facilitated recreational activities that promoted social interaction and emotional well-being among clients.
- Collaborated with multidisciplinary teams to assess client progress and adjust care strategies accordingly.
- Monitored client behaviors and documented observations to inform treatment plans and ensure consistent care delivery.
- Advocated for clients' needs by communicating effectively with families, guardians, and educational professionals.
- Managed medications for clients, ensuring proper dosages were taken on schedule and any side effects were promptly reported to healthcare professionals.
- Established trust-based relationships with clients by consistently demonstrating respect, empathy, reliability, and genuine concern for their wellbeing.
- Built strong relationships with clients to deliver emotional support and companionship.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Supported clients'' emotional well-being by building rapport, providing companionship, and actively listening to their concerns.
- Developed crisis intervention strategies for challenging behaviors or situations in accordance with established guidelines while maintaining a calm demeanor under pressure.
- Recorded status and duties completed in logbooks for management.
Education
Certified Medical Administrative Assistant - Medical Administration
Registered Medical Assistant - Medical Assisting
GED
Skills
Clinical documentation
Patient scheduling
Vital sign monitoring
Insurance verification
Medical records management
First aid and CPR
Electronic health records management
Customer service
Maintaining confidentiality
EMR / EHR
Direct patient care
Inventory and supply management
Medical office administration
Medical terminology knowledge
Medication administration
HIPAA compliance
Immunization administration
Timeline
Registered Medical Assistant
McLaren Thumb Region
01.2026 - CurrentRead More
Housekeeper
Firebrand Hotel
01.2025 - 11.2025Read More
Pharmacy Technician
Alpine Apothecary
08.2024 - 12.2024Read More
Admissions Coordinator
Mountain View Health And Rehabilitation Center
06.2024 - 08.2024Read More
Registered Medical Assistant
Glacier Medical Associates
06.2023 - 04.2024Read More
Registered Medical Assistant
Logan Health Primary Care
06.2022 - 06.2023Read More
Certified Medical Administrative Assistant
Hawkins County Memorial Hospital/Ensemble Healthcare
08.2019 - 05.2022Read More
Patient Care Nursing Assistant
Home Sweet Home
04.2018 - 05.2019Read More
Patient Care Nursing Assistant
The Summit
09.2017 - 12.2017Read More
Direct Support Professional Caregiver
Ranch For Kids School
12.2016 - 08.2017Read More
Logan Health/American Allied Health
Registered Medical Assistant from Medical Assisting
Read More
Ultimate Medical Academy
Certified Medical Administrative Assistant from Medical Administration
Read More
Flathead Valley Community College
GED
Read More