Juliann Rufo
Burlington,MA
Summary
Recent college graduate searching for an opportunity to begin my career in the criminal justice sector. I am looking for opportunity to expand skills in legal matters, case analysis, and litigation. Considered hardworking, ethical and detail-oriented. Demonstrated strengths in customer service, time management, and trend tracking. Excellent verbal and written communicator and a strong background in cultivating positive relationships and exceeding goals.
Overview
4
4
years of professional experience
Work History
Daycare Teacher
Safari Kid
Burlington, MA
08.2022 - Current
- Conducted assessments of student performance and progress.
- Created a positive, nurturing environment for young students.
- Planned or guided developmentally appropriate activities to build skills and encourage exploration.
- Cleaned and sanitized play areas, surfaces and toys to prevent germ spread.
- Supervised children and redirected inappropriate behavior.
- Assisted with diaper changes and toilet training for toddlers.
- Communicated openly and appropriately to build positive rapport with children, parents and staff.
- Supervised children during indoor and outdoor playtime activities.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Ensured safety of all children by monitoring playground equipment use.
- Utilized positive reinforcement techniques to promote desired behavior in children.
- Adapted teaching methods based on individual student needs.
- Observed health practices such as proper handwashing procedures.
- Provided guidance on social development issues such as sharing, following directions.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Participated in staff meetings and professional development workshops.
- Contributed ideas to enhance curriculum offerings for various age groups within daycare setting.
Sales Associate
Pandora
Burlington, MA
09.2020 - 12.2021
- Attended weekly team meetings to review performance goals and objectives.
- Handled customer complaints in a professional manner.
- Processed transactions using a point-of-sale system.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained up-to-date knowledge of store merchandise and policies.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Conducted inventories on a regular basis to track stock levels.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Developed promotional strategies to increase sales volume.
Education
Bachelor of Science - Criminal Justice
Fitchburg State University
Fitchburg, MA05-2024
Skills
- Computer skills: Microsoft office
- Excellent interpersonal skills
- General legal research skills
- Self starter with ability to work independently
- Knowledge of legal terminology and principles
- Strong personal character and ability to maintain confidentiality
- Fast Learner
- Conflict Resolution
Timeline
Daycare Teacher
Safari Kid
08.2022 - Current
Sales Associate
Pandora
09.2020 - 12.2021
Bachelor of Science - Criminal Justice
Fitchburg State University