Juliann Vander Haegen
Olympia,WA
Summary
I am a current student at Washington State University, set to graduate with a Bachelor of Science in Animal Science in July. With a solid foundation in animal care, complemented by practical experience in sales and hospitality, I bring exceptional customer service and communication skills to the table. My academic background, combined with hands-on experience, has equipped me with the knowledge and versatility to excel in various professional environments. I am flexible and available to travel to job locations as needed. I am a dedicated and hard worker, and able to function in high-pressure environments
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
The Talon Grill
Lacey, WA
06.2023 - 08.2023
- Maintained accuracy in order-taking, enhancing dining experience through meticulous attention to detail.
- Bartending duties during banquets and busy hours both on the golf course and in the restaurant.
- Eagerly engaged with customers, providing a welcoming atmosphere and positive dining experience.
- Worked event setups, ensuring seamless operations and guest satisfaction.
- Efficiently managed opening/closing tasks, optimizing restaurant readiness.
- Thrived in a fast-paced environment, enhancing guest experiences with proactive service.
- Supported team during high-volume hours, maintaining high service standards.
Golf Shop Associate
The Golf Club At Hawks Prairie - The Woodlands
Lacey, WA
06.2021 - 08.2022
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Efficiently checked in guests and assisted with any other needs to ready them for their day on the golf course.
- Assisted in maintaining a pristine golf shop environment and meticulous shop organization.
- Greeted new and regular guests with a friendly and familiar smile.
- Trained new staff, enhancing team performance and service quality.
Intern
Olympia Veterinary Hospital
Olympia, WA
07.2020 - 05.2021
- Assisted in handling animals.
- Helped keep exam rooms clean and did laundry.
- Observed examinations and procedures.
Cashier
Dick's Sporting Goods, Inc
Olympia, WA
03.2019 - 08.2020
- Assisted customers in a timely, friendly, and effective manner during cashier transactions.
- Contributed to a welcoming store environment, foreseeing customer needs and providing proactive service.
- Adapted quickly to cross-departmental roles, improving overall store functionality and team versatility.
- Maintained high standards of store presentation and product organization.
- Assisted customers in locating products, enhancing shopping experience and satisfaction.
Education
Bachelor of Science - Animal Science
Washington State University
Pullman07-2024
Skills
- Guest Engagement
- Customer service expertise
- Product Sales
- Teamwork and Collaboration
- Animal Handling and Care
- Cash and credit transactions
- Bartending
- Exceptional communication
- Quick thinking and problem solving
Certification
Washington Mandatory Alcohol Server Training
Washington State Food Worker Card
References
References available upon request.
Timeline
Server
The Talon Grill
06.2023 - 08.2023
Golf Shop Associate
The Golf Club At Hawks Prairie - The Woodlands
06.2021 - 08.2022
Intern
Olympia Veterinary Hospital
07.2020 - 05.2021
Cashier
Dick's Sporting Goods, Inc
03.2019 - 08.2020
Bachelor of Science - Animal Science
Washington State University