Julianna Alvani
San Antonio
Summary
Positive, personable, and organized individual with strong ability to create welcoming atmosphere and manage front desk operations efficiently. Knowledgeable in customer service principles and point-of-sale systems, with skills in scheduling and managing appointments. Dedicated to enhancing client satisfaction and contributing to smooth and pleasant spa experience.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Spa Receptionist
European Wax Center
04.2022 - 06.2022
- Maintained cleanliness of reception area, contributing to an inviting atmosphere for guests.
- Escorted clients to spa areas, treatment rooms, and offices.
- Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
- Handled sensitive client information discreetly while adhering to privacy regulations and company policies.
- Handled payments and processed credit card transactions.
Esthetician
Katwalk Hair Salon
01.2021 - 06.2021
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Maintained strict adherence to sanitation standards, minimizing the risk of infection or irritation for clients.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Ensured high-quality treatments with thorough knowledge of various wax types and proper application techniques.
Education
No Degree - Computer Science
Northwest Vista College
San Antonio, TXCertified Esthetician - Esthetics
The Salon Professional Academy
San Antonio, TX07-2020
High School Diploma -
Lady Bird Johnson Highschool
San Antonio, TX06-2019
Skills
- Appointment scheduling
- Strong organization
- Telephone support
- Patience and composure
- Guest relations
- Aesthetics
Certification
- Licensed Esthetician - Since 2020
Timeline
Spa Receptionist
European Wax Center
04.2022 - 06.2022
Esthetician
Katwalk Hair Salon
01.2021 - 06.2021
No Degree - Computer Science
Northwest Vista College
Certified Esthetician - Esthetics
The Salon Professional Academy
High School Diploma -
Lady Bird Johnson Highschool
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