Julianna Chavez
Socorro,New Mexico
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable person successful at managing multiple priorities with a positive attitude.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Vendor
Mondelez International
08.2022 - Current
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Set up displays and signage to attract customers and boost sales.
- Recorded merchandise levels and frequently purchased products to reorder appropriate amounts.
- Reconciled inventory and customer orders regularly to monitor product availability.
- Communicated with store employees to maintain conditions and appearance of retail area.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Maintained current knowledge of evolving changes in marketplace.
- Informed customers of promotions to increase sales productivity and volume.
- Developed, maintained and utilized diverse client base.
- Monitored service after sale and implemented quick and effective problem resolutions.
Caregiver
Positive Outcomes Inc.
05.2022 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Provided compassionate and patient-focused care to cultivate well-being.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Carryout/Produce Clerk
John Brooks Supermart
10.2019 - 03.2022
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Trained new employees to provide knowledge of proper produce handling and rotation procedures.
- Checked for outdated and overripe grocery items and removed from inventory.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Dental Assistant Certificate - Dental Assisting
New Mexico Dental Institute
Socorro, NM08.2023
High School Diploma -
Socorro High School
Socorro, NM05.2022
Skills
- Customer Needs Assessment
- Restocking Abilities
- Providing Feedback
- Pallet Jacks
- Sales Presentation
- Customer Care
- Companionship and Emotional Support
- Time Management
- Progress Documentation
- Patient Care
Certification
- First Aid/CPR Certified
- Dental Assisting Certified
Timeline
Vendor
Mondelez International
08.2022 - Current
Caregiver
Positive Outcomes Inc.
05.2022 - Current
Carryout/Produce Clerk
John Brooks Supermart
10.2019 - 03.2022
Dental Assistant Certificate - Dental Assisting
New Mexico Dental Institute
High School Diploma -
Socorro High School
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