Julianna Krier
Pennsburg,PA
Summary
Graduate of Lancaster Bible College with a dual Bachelor of Science. Reliable Store Leader/Manager effective at improving employee performance and customer satisfaction. Keeps employees motivated and educated to work diligently and cultivate a welcoming environment. Focused on planning ahead, optimizing sales, and encouraging teamwork.
Overview
7
7
years of professional experience
Work History
Store Leader/Manager
Raw Replenish
08.2023 - Current
- Lead day-time store operations on shift.
- Coordinate food preparation and juice cleanse production.
- Planned optimal workflow through successful scheduling and task delegation.
- Create a bi-weekly schedule that balances wage to sales ratio to keep wages under 25%.
- Manage customer relations to improve customer satisfaction.
- Coordinated with vendors to ensure timely delivery of merchandise while maintaining optimal stock levels in the store.
- Elevated team performance through positive feedback and excellent training abilities.
- Oversee employee performance and relaying employee performance to store owner.
- Established open communication channels with employees to encourage feedback and improve teamwork.
- Assisted in hiring and termination processes.
Universal Shift Worker
Raw Replenish
01.2017 - 08.2023
- Prepared and served smoothies, juices, and vegan food items.
- Greeted customers and responded to their needs.
- Operated cash register for cash and credit transactions.
- Maintained balanced cash drawer at open and closing shift.
- Restocked and organized retail items.
- Trained new employees on shift duties.
- Educate customers on the benefits of cold-pressed juicing.
- Maintained a clean and sanitary work space.
Activities Assistant
Garden Spot Communities
03.2023 - 05.2023
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities such as crafts, group games, puzzles, reading, and 1 on 1 conversations.
- Evaluated the effectiveness of each activity based on participant engagement and documented in Point Click Care.
- Provided emotional support and companionship to improve quality of life for residents.
- Maintained a sanitary environment to adhere to organizations protocols.
- Transported residents to and from activities.
- Assisted meals by feeding residents who needed assistance.
Bridal assistant
Blush Bridal
01.2023 - 05.2023
- Assisted brides in selecting a gown by carefully listening to their preferences and by offering advice based on their event, body type, etc.
- Delivered excellent customer service over the phone and in person interaction throughout all stages of the bridal gown selection process.
- Provided emotional support for brides through encouragement and respectful listening.
- Processed gown orders.
- Steamed gowns.
- Booked and canceled bridal appointments.
Education
No Degree - Nursing
Bloomsburg University
Bachelor of Science - Healthcare Management And Biblical Studies
Lancaster Bible College
05.2024
High School Diploma -
Upper Perkiomen Highschool
05.2019
Skills
- Customer Service
- Store Operations
- Team Management
- Multitasking and Organization
- Customer experience management
- Cash Management
- Employee Training
- Inventory Management
- Employee Scheduling
Community Service
Small Group Leader at Morning Star Fellowship Church for the Student Ministry.
Timeline
Store Leader/Manager
Raw Replenish
08.2023 - Current
Activities Assistant
Garden Spot Communities
03.2023 - 05.2023
Bridal assistant
Blush Bridal
01.2023 - 05.2023
Universal Shift Worker
Raw Replenish
01.2017 - 08.2023
No Degree - Nursing
Bloomsburg University
Bachelor of Science - Healthcare Management And Biblical Studies
Lancaster Bible College
High School Diploma -
Upper Perkiomen Highschool
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