Julianna Lake
Sewanee,TN
Summary
Dynamic Medical Assistant with experience at Banner Boswell Medical Center, skilled in patient care and EMR management. Proven ability to enhance patient flow and ensure HIPAA compliance while delivering compassionate service. A reliable team player, adept at prioritizing tasks and resolving complex issues to improve overall patient satisfaction. Float team, worked in all aspects of the clinic.
Overview
2026
2026
years of professional experience
Work History
Medical Assistant
Banner Boswell Medical Center
Shift Leader
Pilot Travel Centers
04.2019 - Current
- Supported team members by training on standard operating procedures and best practices.
- Monitored inventory levels to ensure product availability and minimize waste.
- Communicated effectively with team members to optimize workflow and address issues promptly.
- Assisted in maintaining operational efficiency and safety protocols during shifts.
- Prepared and served our food products
Assistant Manager
Dominos Pizza Inc.
01.2010 - 06.2011
- Supervised daily operations to ensure efficient service delivery and customer satisfaction.
- Trained new team members on operational procedures and customer service standards.
- Managed inventory levels, ensuring timely stock replenishment and minimal waste.
- Implemented quality control measures to enhance food safety and product consistency.
- Resolved customer complaints effectively, enhancing overall guest experience and loyalty.
- Coordinated scheduling for staff, optimizing labor resources during peak hours.
Education
Interpreting
Maricopa Community Colleges, Phoenix College
Phoenix, AZMedical Assistant
Lamson Jr. COLLEGE
Scottsdale, AZ10.2004
GED
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ07.2001
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Compassionate
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Laboratory specimen collection
- Professionalism and ethics
- Insurance verification
- Patient flow management
- Sterilization techniques
- First aid
- Equipment sterilization
- Medical office administration
- Sterile technique
- Complex Problem-solving
- Fluent in ASL
- Prioritizing stat orders
Timeline
Shift Leader
Pilot Travel Centers
04.2019 - Current
Assistant Manager
Dominos Pizza Inc.
01.2010 - 06.2011
Medical Assistant
Banner Boswell Medical Center
Interpreting
Maricopa Community Colleges, Phoenix College
Medical Assistant
Lamson Jr. COLLEGE
GED
Maricopa Community Colleges, Estrella Mountain Community College