Julianna Medina
Pearland,TX
Summary
Accomplished caregiver and retail professional with a proven track record in customer service excellence and cash handling, demonstrated at Care.com and Cindies. Expert in fostering client relationships and mentoring new staff, ensuring operational efficiency and customer satisfaction. Skilled in maintaining safe, organized environments, showcasing reliability and a flexible work schedule.
Overview
3
3
years of professional experience
Work History
Private Nanny
Care.com
08.2023 - Current
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
Cashier Key Holder
Cindies
02.2024 - 06.2024
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Monitored associates throughout each assigned shift and professionally managed any challenges to maintain optimal store performance.
- Trained and supervised new employees to apply best practices in customer service and store operations.
Cashier
Freddys Frozen Custard And Steakburger
08.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
Deer Park High School
Deer Park Tx 05.2022
Skills
- Cash Handling
- Customer service excellence
- Reliability and punctuality
- Training and mentoring
- Store maintenance
- Flexible Work Schedule
Languages
Spanish
Native or Bilingual
Timeline
Cashier Key Holder
Cindies
02.2024 - 06.2024
Private Nanny
Care.com
08.2023 - Current
Cashier
Freddys Frozen Custard And Steakburger
08.2021 - 06.2022
High School Diploma -
Deer Park High School