Julianna Pace
Newton
Summary
Dynamic server known for strong multitasking abilities and guest engagement. Successfully managed multiple tables while maintaining high service quality and fostering warm relationships with regular customers.
Overview
3
3
years of professional experience
Work History
Server
Papa Santos
Blakeslee, PA
07.2023 - 06.2026
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction and loyalty.
- Managed multiple tables simultaneously, demonstrating strong organizational skills and attention to detail under pressure.
- Trained new servers on menu offerings and service protocols, fostering team development and operational consistency.
- Assisted in maintaining cleanliness and organization of dining area, ensuring compliance with health and safety standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Ensured accurate cash handling and processed transactions swiftly, contributing to restaurant's financial accuracy.
Education
High School Diploma -
Pocono Mountain West High School
Mount Pocono, PA06-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Cleanliness standards
- Safe food handling
- Menu memorization
- Team collaboration
- Supply restocking
- Multitasking Abilities
- Adaptable and flexible
Timeline
Server
Papa Santos
07.2023 - 06.2026
High School Diploma -
Pocono Mountain West High School