Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julianna Pulido

Summary

Hardworking and reliable team member with 5 years of experience in customer service, food service, and warehouse environments. Skilled in helping guests, handling orders, and working in fast-paced settings. Strong communication and problem-solving abilities with a focus on creating great experiences for customers. Known for being dependable, quick to learn, and always ready to help the team succeed.

Overview

5
5
years of professional experience

Work History

Server

El Rancherito
10.2024 - Current
  • Took food and drink orders and made sure guests got their meals on time
  • Worked with kitchen to make sure orders were correct and ready quickly
  • Kept the dining area clean and organized
  • Used a POS system to place orders and handle payments
  • Suggested menu items and answered guest questions
  • Checked IDs before serving alcohol
  • Gave friendly and fast service to make sure guests had a good experience

Sales Associate

RIMAM
04.2024 - Current
  • Helped customers choose the right Korean skincare products for their needs
  • Gave product demos and explained how each item works
  • Suggested products based on skin types and concerns
  • Provided friendly and helpful customer service to improve sales and customer satisfaction

Guest Service Associate

European Wax Center
03.2021 - 09.2024
  • Checked guests in and out and handled cash and card payments
  • Answered phones, booked appointments, and helped guests in person
  • Sold wax passes and skincare products
  • Helped train new team members and worked well with the team
  • Kept the lobby clean and welcoming for all guests

Pick and Pack Associate

Amazon
01.2021 - 03.2021


• Efficiently gathered and selected products using handheld devices, ensuring accurate order fulfillment in a fast-paced environment.

• Packed products into bags, ensuring proper wrapping and secure packaging to prevent damage during transit

• Conducted quality checks to verify that all items met Amazons requirements.

Education

High School Diploma -

Westminster High School
Denver, CO

Skills

  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Menu memorization
  • Customer service
  • Cleanliness standards
  • Food running
  • Suggestive selling
  • Ordering procedures
  • POS operation
  • Check payment processing

Timeline

Server

El Rancherito
10.2024 - Current

Sales Associate

RIMAM
04.2024 - Current

Guest Service Associate

European Wax Center
03.2021 - 09.2024

Pick and Pack Associate

Amazon
01.2021 - 03.2021

High School Diploma -

Westminster High School