Summary
Overview
Work History
Education
Skills
Timeline
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Julianna Rose Fitzpatrick

Melrose,MA

Summary

Results-oriented Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Proven success in managing multiple priorities and influencing decision-makers.. Exceptional communication, organizational skills and robust background in customer relationship management.

Overview

7
7
years of professional experience

Work History

Account Manager

ProPivotal Staffing
09.2023 - Current
  • Increases client satisfaction by building strong relationships and addressing their needs promptly.
  • Manages all aspects of client relationships including booking meetings to visit hiring managers, assessing hiring needs, and ensuring compliance with our contract.
  • Generates new business within existing relationships.
  • Coaches and advises clients and candidates on interview process.
  • Weekly client meetings (in person, zoom, and phone) which include search updates and taking requisitions.
  • Works in tandem with interviewing and fulfillment teams to select candidates for client job openings.
  • Recruiting including sourcing and interviewing.

Quality Assurance Specialist

MAS Medical Staffing
01.2021 - 08.2023
  • Manages candidates in background check, lab testing, and onboarding processes while providing superior customer service to over 20 recruits simultaneously.
  • Compiles and updates current and accurate data for all candidates and tracks license, certification, and medical expirations to ensure timely renewals.
  • Maintains copies of current state licenses, certifications, and medical testing.
  • Facilitates compliance with company standards, client requirements, and State and Federal policies and regulations.
  • Credentialed for hire: 474 candidates over 20 months.
  • ~24 candidates credentialed per month.
  • ~6 candidates credentialed per week.

Marketing Intern

McNeil Gray & Rice Strategic Communications
11.2018 - 02.2019
  • Pitches editorial opportunities to senior management at B-to-B companies.
  • Schedules interview appointments with marketing directors and decision makers for feature articles and editorials.
  • Conducts online searches for published editorials about B-to-B industry leaders and created press releases.

Promo Team Coordinator

Boston Bruins
08.2017 - 08.2018
  • Facilitates interactions with thousands of fans at TD Garden and fan-facing promotions.
  • Assists in non-profit fitness programs, school, library, and hospital visits.
  • Works on a team in a high energy environment to ensure a quality experience for fans.
  • Represents and promotes the Boston Bruins organization to generate a passionate and satisfied fan base.

Education

International Baccalaureate degree - Public Relations

Boston University, College of General Studies. College of Communication

Skills

  • Proficient in Social Media, Google Drive, Microsoft Teams, Microsoft Excel, Outlook, Zoom, Calendly, DocuSign, BullHorn, and NitroPro
  • Strong interpersonal and communication skills
  • Experience in organizing and overseeing personal and professional data
  • Client Relations
  • Sales Development
  • Account Management
  • Lead Generation
  • Candidate control and engagement
  • 2 years of experience in the restaurant industry
  • Recruitment Assistant and Risk Manager at Boston University’s Alpha Epsilon Phi from 2018-2019

Timeline

Account Manager

ProPivotal Staffing
09.2023 - Current

Quality Assurance Specialist

MAS Medical Staffing
01.2021 - 08.2023

Marketing Intern

McNeil Gray & Rice Strategic Communications
11.2018 - 02.2019

Promo Team Coordinator

Boston Bruins
08.2017 - 08.2018

International Baccalaureate degree - Public Relations

Boston University, College of General Studies. College of Communication

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Julianna Rose Fitzpatrick