Julianne D. Henrie
Murray,Utah
Summary
Professional retail worker with hands-on experience in managing transactions, overseeing team performance, and ensuring optimal customer satisfaction. Strong focus on team collaboration and adaptability to changing needs. Skilled in cash handling, inventory management, and conflict resolution. Known for reliability and results-driven approach.
Overview
9
9
years of professional experience
Work History
Lead Cashier
Deseret Industries
06.2024 - Current
- Welcome customers as they enter, answer questions, and thank them for visiting the store.
- Helped customers navigate the store and locate the items they are looking for.
- Lead cashier and store front associate. Supervised 12 associates, managing schedules
- Operated cash register for cash, check, and credit card transactions. Supervised the balancing of all cash drawers for all 12 associates. with excellent accuracy
- Worked flexible schedule and extra shifts to meet business needs.
- Answered multiple phone calls for employees or pricing questions about in-store products.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Train new hires in using the point of sale system to check out customers.
- 25 hrs/wk
Hostess
Chick-fil-A
05.2022 - 06.2024
- Greeted customers warmly upon arrival and after they had ordered assisted them in finding a seat.
- Managed guest seating to optimize flow and minimize wait times.
- Ensured cleanliness and organization of dining area for enhanced guest experience.
- Collaborated with kitchen staff to communicate special requests and dietary restrictions.
- Trained new team members on customer service protocols and operations.
- 20 hr/wk
Meal Preparation
SLC School District
09.2020 - 05.2022
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to students.
- Assisted in inventory management, as necessary to maintain optimal stock levels for efficient meal preparation.
- Consistently met or exceeded school standards for quality, speed, and professionalism in meal preparation.
- Handled special dietary requests from students with care and accuracy, demonstrating excellent attention to detail during meal preparation.
- Achieved timely completion of daily tasks while balancing multiple priorities related to child supervision, meal preparation, and activity planning.
- 29 hrs/wk
Hostess
Embassy Suites
09.2017 - 02.2019
- Collaborated with kitchen staff to ensure timely delivery of meals to guests.
- Addressed guest inquiries and concerns, enhancing overall dining experience.
- Managed reservation system to optimize seating efficiency and guest flow.
- Maintain the coffee station during shift, including set-up and tear-down each day.
- 30 hr/wk
Education
Bachelor's degree - Social Sciences
BYU Pathways
Online03-2026
High School Diploma - undefined
Granite High School
South Salt Lake, UtahSkills
- Training and coaching
- Customer assistance
- Training and mentoring
- Manager support
- Cashier training
- Cash handling
- Issue resolution
- Dependability
- Cash drawer reconciliation
Timeline
Lead Cashier
Deseret Industries
06.2024 - Current
Hostess
Chick-fil-A
05.2022 - 06.2024
Meal Preparation
SLC School District
09.2020 - 05.2022
Hostess
Embassy Suites
09.2017 - 02.2019
High School Diploma - undefined
Granite High School
Bachelor's degree - Social Sciences
BYU Pathways