Hi, I’m
Julianti Makalew
General Manager
Loma Linda,CA
Summary
Dynamic General Manager of Food Service at Wendy’s, adept at operations management and team development. Enhanced customer satisfaction through effective quality control and performance evaluations. Successfully implemented food safety standards, fostering a hygienic environment. Engaged with patrons to elevate their dining experience, demonstrating strong customer service skills.
Overview
8
years of professional experience
Work History
Wendy’s
General Manager of Food Service
05.2017 - Current
Job overview
- Assisted in daily operations, ensuring efficient food service delivery and customer satisfaction.
- Supported inventory management by tracking stock levels and placing orders as needed.
- Learned food safety standards and implemented proper hygiene practices in service areas.
- Collaborated with kitchen staff to maintain high-quality food preparation and presentation.
- Engaged with customers to gather feedback, enhancing overall dining experience and service quality.
- Maintained cleanliness of dining areas, contributing to a welcoming atmosphere for patrons.
Education
SMK Cempaka PutihIndonesia
High School Diploma
2017
Skills
- Operations management
- Team development
- Customer service
- Quality control
Timeline
General Manager of Food Service
Wendy’s
05.2017 - Current
SMK Cempaka Putih
High School Diploma
Similar Profiles
Arshdeep KaurArshdeep Kaur
Shift Manager at Wendy’sShift Manager at Wendy’s
Tyler DonnellyTyler Donnelly
Team member at Wendy’sTeam member at Wendy’s
Monica BlancaMonica Blanca
Tripulación De Equipo at Wendy’sTripulación De Equipo at Wendy’s
Pia MoralesPia Morales
Shift Leader Manager at Wendy’sShift Leader Manager at Wendy’s
Alphonso Foster JrAlphonso Foster Jr
Maintenance at San Bernardino Housing AuthorityMaintenance at San Bernardino Housing Authority