Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carlos Oberto

Lincoln Park,MI

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Driver

Walmart Inc.
04.2023 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.

Operator

Aerostar Manufacturing
05.2022 - 12.2022
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.

Customer Service Representative

Wendys International
03.2018 - 12.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Answered constant flow of customer calls with minimal wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Customer Service Representative

ISGN Solutions
01.2018 - 05.2018
  • Enhanced customer satisfaction by addressing and resolving complex inquiries in both English and Spanish languages.
  • Gained customer trust by providing knowledgeable and accurate information in both English and Spanish.
  • Communicated with management when customer issues escalated and worked to find resolutions.
  • Maintained high levels of customer satisfaction through empathetic listening, timely problem resolution, and personalized attention.

Education

Associate of Science - Business Administration

Urbe
Venezuela
04.2019

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Problem-Solving
  • Punctual and Reliable
  • Patience and understanding
  • Flexible Schedule
  • Punctuality
  • Vehicle Inspection

Timeline

Driver

Walmart Inc.
04.2023 - Current

Operator

Aerostar Manufacturing
05.2022 - 12.2022

Customer Service Representative

Wendys International
03.2018 - 12.2021

Customer Service Representative

ISGN Solutions
01.2018 - 05.2018

Associate of Science - Business Administration

Urbe

Similar Profiles

CREATE PROFILE
Carlos Oberto