- Graphic Design
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Digital Art and Animation
Julian Young
Burlingame,CA
Summary
Experienced professional with a background in customer service and cash handling. Skilled in training new team members and streamlining processes to enhance efficiency and service delivery. Ready to contribute to a positive and productive work environment.
Overview
5
5
years of professional experience
Work History
Server
The Cheesecake Factory
11.2024 - Current
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
- Managed multiple tables simultaneously while maintaining attention to detail.
- Collaborated with kitchen staff to ensure timely order delivery and accuracy.
- Trained new team members on menu items and service standards.
- Resolved customer inquiries and complaints promptly, fostering a positive atmosphere.
- Upsold menu items effectively, contributing to increased sales revenue during shifts.
Cashier
The Cheesecake Factory
11.2021 - 10.2024
- Processed high-volume customer transactions efficiently and accurately.
- Maintained cash register operations, ensuring precise cash handling and reconciliation.
- Assisted customers with product inquiries, providing exceptional service and support.
- Collaborated with team members to streamline checkout procedures for improved efficiency.
- As the Designated Trainer, instructed new cashiers on point-of-sale systems and store policies for consistent service delivery.
Education
Bachelor of Arts - Cinema
San Francisco State University
San Francisco, CA12-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Collaborative mindset
- Clear communication
Interests
Timeline
Server
The Cheesecake Factory
11.2024 - Current
Cashier
The Cheesecake Factory
11.2021 - 10.2024
Bachelor of Arts - Cinema
San Francisco State University