Julia Royer
Green Ridge,PA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Passionate and creative Social Media Intern with can-do attitude and energetic personality. Willing to tackle projects to increase brand awareness and enhance public relations. Works quickly and efficiently with great attention to detail and offers superb writing and editing skills.
Overview
2
2
years of professional experience
Work History
Server
Corner Room
State College, Pennsylvania
09.2025 - Current
- Managed food and drink orders efficiently during high-volume shifts.
- Provided excellent customer service in a fast-paced dining environment.
- Assisted in training new servers on menu items and service standards.
- Processed guest payments accurately using point-of-sale systems.
- Resolved guest concerns promptly to maintain satisfaction and loyalty.
Social Media Intern
Why We Vax
Philadelphia, Pennsylvania
09.2024 - Current
- Created engaging social media content for various platforms.
- Assisted in developing social media strategies to increase brand awareness.
- Monitored and analyzed engagement metrics to inform content decisions.
- Collaborated with team members on promotional campaigns and initiatives.
- Responded to audience inquiries and comments across social channels.
- Researched industry trends to inform social media best practices.
Food and Beverage Attendant
White Manor Country Club
05.2024 - Current
- Demonstrated knowledge of menu items by providing detailed descriptions upon request from guests
- Displayed a thorough understanding of alcoholic beverages by recommending appropriate selections based on customer preferences
- Greeted customers promptly and courteously, took orders accurately, and served food and drinks efficiently.
- Ensured compliance with health and safety regulations within the restaurant
- Provided exceptional customer service to guests, ensuring their satisfaction with food and beverages
- Provided excellent customer service to club members and guests.
Event Server
Toftrees Golf Resort
State College, Pennsylvania
09.2024 - 05.2025
- Served food and beverages to guests in a timely manner.
- Maintained cleanliness and organization of dining areas during events.
- Assisted in setting up and breaking down event spaces efficiently.
- Collaborated with kitchen staff to ensure seamless service delivery.
- Engaged with guests to provide excellent customer service experiences.
- Communicated effectively with guests to address inquiries or concerns.
Education
Communications Arts And Sciences -
Pennsylvania State University
University Park, PA05.2026
Skills
- Guest Services
- Food Preparation
- Beverage Preparation
- Staff Leadership
- Order Accuracy
- Sales expertise
- Communication skills
- Guest engagement
- Upselling strategies
- Time Management
- Problem-Solving
- Attention to Detail
- Social media management
- Content creation
- Event planning
- Customer service
- Data analysis
Languages
German
Timeline
Server
Corner Room
09.2025 - Current
Social Media Intern
Why We Vax
09.2024 - Current
Event Server
Toftrees Golf Resort
09.2024 - 05.2025
Food and Beverage Attendant
White Manor Country Club
05.2024 - Current
Communications Arts And Sciences -
Pennsylvania State University