Troy Cohen
Pine Bush
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Server
West Hills Country Club
Middletown, NY
09.2024 - Current
- Set up banquet rooms according to event specifications and layouts
- Served meals and beverages to guests in a professional and timely manner
- Ensured cleanliness and organization of tables, stations, and service areas
- Collaborated with kitchen and event staff to ensure smooth service during events
- Assisted in event breakdown and resetting rooms for future functions
- Took food and beverage orders
- Explained how various menu items are prepared, describing ingredients and cooking methods
- Presented menus to patrons and answered questions about menu items, making recommendations upon request
- Remove dishes and glasses from tables and take them to the kitchen for cleaning
- Serve food and/or beverages to patrons; prepare and serve specialty dishes at tables as required
- Stocked service areas with supplies such as coffee, food, tableware, and linens
- Adhered to company policy and State and Federal regulations regarding service of alcohol, including taking all steps necessary to ensure the proper age of all persons consuming alcohol served on premises and refusing to serve any person who appears to be intoxicated or, in the bartender’s or Manager on Duty’s best judgment, might become intoxicated by consumption of additional alcohol
- Followed Food Safety, Health Department, and ServeSafe standards
- Followed area specific steps of service
- Followed station specific duties and responsibilities
- Maintain personal hygiene and professional dress code to comply with Food Division and Health Department standards
- Trained new team members
Stock Associate
Michael Kors
Central Valley, NY
02.2024 - 11.2024
- Keep selling floor and merchandise neat, organized and stocked
- Assist in the maintenance of all inventory in the stockroom and on the selling floor
- Assist in all areas of stock, shipping, receiving protocol/policies and all shipping/receiving related paperwork
- Participate in inventories
- Comply with all Point-of-Sale policies and procedures
- Properly execute all relevant register functions
- Adhere to work schedule, inclusive of time and attendance
- Participate in all relevant training and development seminars, programs and meetings as directed by store management
Recruitment Chair
Theta Chi Fraternity
Albany, NY
03.2023 - 12.2023
- Managed social media profiles for the kappa xi chapter of Theta Chi Fraternity
- Recruited new members using social media and in person contact
- Planned and organized events
Sales Associate
LEGOLAND New York
Goshen, NY
05.2023 - 08.2023
- Sold products on sales floor
- Handled large transactions in surplus
- Rented out strollers and scooters to park guests
- Performed a variety of duties related to display and sale of merchandise items including preparing inventory for sale, processing sales, maintaining retail locations, and ensuring positive guest service to park visitors
- Operated POS
Eagle Scout Project
Boy Scouts of America
Pine Bush, NY
09.2019 - 07.2022
- Raised funds for project
- Gathered materials for and built two Blessing Boxes for people to give and take food as needed
- Organized a food drive to fill these boxes to benefit the community
- Completed paperwork describing every step of the process
Stock Associate
Vera Bradley
Central Valley, NY
10.2020 - 01.2022
- Responsible for the timely flow of merchandise from the stockroom to the sales floor and ensure that products are received and processed in an efficient, timely and accurate manner
Sales Associate
LEGOLAND New York
Goshen, NY
04.2021 - 08.2021
- Sold products on sales floor
- Handled large transactions in surplus
- Rented out strollers and scooters to park guests
- Performed a variety of duties related to display and sale of merchandise items including preparing inventory for sale, processing sales, maintaining retail locations, and ensuring positive guest service to park visitors
- Operated POS
Education
High school diploma - undefined
Pine Bush Senior High School
Pine Bush, NY06.2022
Skills
POS
Merchandising
Sales
Pallet Jack
Shipping & Receiving
Retail Sales
Inventory Control
Excellent Customer Service (1 year)
Guest Services
Communication skills
Cash register
Retail sales
Guest services
Heavy lifting
Driving
Customer service
Certification
Driver's License
Timeline
Server
West Hills Country Club
09.2024 - Current
Stock Associate
Michael Kors
02.2024 - 11.2024
Sales Associate
LEGOLAND New York
05.2023 - 08.2023
Recruitment Chair
Theta Chi Fraternity
03.2023 - 12.2023
Sales Associate
LEGOLAND New York
04.2021 - 08.2021
Stock Associate
Vera Bradley
10.2020 - 01.2022
Eagle Scout Project
Boy Scouts of America
09.2019 - 07.2022
High school diploma - undefined
Pine Bush Senior High School
ADDITIONAL INFORMATION
Successfully Completed Eagle Scout Project