Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
25
25
years of professional experience
Work History
Service and Installation Coordinator
The Window Source of The Tri-Cities
Kingsport, Tennessee
06.2023 - 03.2026
Coordinated installation and service schedules with clients and contractors for timely project completion.
Provided customer support throughout the installation and service process to address inquiries promptly.
Communicated installation and service requirements to team members for efficient workflow management.
Collaborated with sales team to clarify client specifications and expectations effectively.
Updated project documentation and records to maintain accurate installation logs and reports.
Provided technical support to customers during the installation process as needed.
Filled out work orders, repair logs and maintenance plans to document work completed.
Assisted with payroll, bank deposits, and errands.
Assisted with answering phones and scheduling new lead appointments.
Preschool Teacher
Boone Trail Early Learning Center
Johnson City, TN
07.2019 - 06.2023
Designed engaging lesson plans for diverse preschool age groups.
Facilitated daily classroom activities to promote social and emotional development.
Implemented creative learning strategies using art, music, and play-based methods.
Maintained a safe and nurturing environment for all students during activities.
Assessed children's learning and provided individualized support as needed.
Assisted in providing a safe and secure environment for children.
Incorporated music, art, games, books, blocks, puzzles into daily instruction.
Developed lesson plans that incorporated creative teaching techniques.
Teacher Aide
Wesley Memorial Preschool
Johnson City, TN
07.2015 - 07.2019
Assisted lead teachers in preparing lesson plans for diverse age groups.
Supervised children's activities to ensure safety and engagement during playtime.
Supported individual student needs through one-on-one attention and encouragement.
Organized classroom materials and resources for effective learning environments.
Owner/Operator
Julie's Home Daycare
San Jose, California
06.2001 - 06.2015
Managed daily operations of a licensed home daycare facility.
Developed age-appropriate lesson plans and activities for children.
Maintained compliance with state regulations and licensing requirements.
Communicated regularly with parents about child development and care updates.
Customer Service/ Installation Coordinator at Service Pros Installation GroupCustomer Service/ Installation Coordinator at Service Pros Installation Group