JULIE BANDA
Fulshear,TX
Summary
Dedicated Director with a distinguished track record in Membership Sales, Member Retention, and Member Event Planning within the exclusive realm of the Private Country Club and Hospitality Industry. Demonstrates exceptional leadership acumen, consistently elevating productivity and enhancing customer satisfaction, resulting in a remarkable 100% revenue and sales growth. Committed to the refinement of operational procedures and the maximization of employee talents.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Membership Director
Royal Oaks Country Club
12.2023 - Current
- Established clear performance metrics to monitor progress toward organizational goals related to membership growth and satisfaction levels.
- Continuously refined internal communication processes to ensure that all staff members are well-informed about organizational policies, procedures and member-related updates.
- Evaluated program offerings regularly for relevance and value addition to members'' needs and interests.
- Streamlined membership application process, resulting in higher conversion rates from prospective to actual members.
DIRECTOR OF MEMBERSHIP
Sweetwater Country Club
09.2018 - 12.2023
- Demonstrated exceptional sales performance, consistently surpassing sales goals and service targets for five years.
- Maintained consistent ranking as top Sales Membership Director for five consecutive years, setting high standards of performance.
- Achieved average year-over-year sales growth rate of 67%.
Retained and expanded customer relationships, contributing to 25% increase in member referrals. - Proficient in cultivating and securing new customer relationships while resolving issues with high-profile clients, and prioritizing their satisfaction.
- Collaborated closely with upper management on continuous improvement initiatives that consistently exceeded team goals and enhanced company performance.
- Adept at exceeding sales quotas and enhancing profitability through strategic sales initiatives and business planning.
- Expertly managed accounts to retain existing relationships, proactively expanding share of business, and ensuring exceptional customer experiences.
- Skillfully created persuasive sales presentations that showcased successes and built credibility with clients.
DIRECTOR OF MEMBERSHIP
The Downtown Club
04.2018 - 09.2018
- Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings.
- Boosted revenue opportunities by initiating strategic sales strategies based on industry trend and competitive analysis.
- Built relationships with customers and community to establish long-term business growth.
Membership Director
Pecan Grove Plantation Country Club
07.2016 - 04.2018
- Organized promotional events and interacted with community to increase sales volume.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Delivered recommendations to long-term accounts to promote brand awareness to key audience.
Education
Associate of Arts -
Lone Star College System
CYPRESS, TXSkills
- Proven Expertise in Cultivating Strong Professional Relationships
- Strategic Marketing Planning and Implementation
- Effective Coordination of Sales Programs
- Exceptional Client Base Retention Strategies
- Proficient Service Management and Enhancement
- Skillful Lead Identification and Generation
- Consistent Track Record of Achieving Sales Growth
- Seamless Event Organization and Execution
- Engaging Marketing Communications Mastery
Certification
Serv Safe Certified
TABC Certified
CPR Certified
AWARDS
2019 Best of the Best CBIGG Award
2019 Top Sales Director CBIGG Award
2021 Executive Team CBIGG Award
2021 Top Sales Director CBIGG Award
2022 Executive Team CBIGG Award
2022 Top Sales Director CBIGG Award
2023 Executive Team CBIGG Award
LANGUAGES
Bilingual – English and Spanish
Timeline
Membership Director
Royal Oaks Country Club
12.2023 - Current
DIRECTOR OF MEMBERSHIP
Sweetwater Country Club
09.2018 - 12.2023
DIRECTOR OF MEMBERSHIP
The Downtown Club
04.2018 - 09.2018
Membership Director
Pecan Grove Plantation Country Club
07.2016 - 04.2018
Associate of Arts -
Lone Star College System
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