Hi, I’m
Julie Bandera
Chicago,IL
Summary
Accomplished Restaurant Manager and Bartender Trainer with a proven track record at Outback/BBI and Steak 48, showcasing exceptional time management and customer service skills. Achieved significant improvements in bar efficiency and customer satisfaction through innovative training and management strategies. Holds a clean driving record, demonstrating reliability and adherence to safety.
Overview
2021
years of professional experience
Work History
Kennicott Brothers
Union Driver
Job overview
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Steak 48
Bartender Trainer
05.2017 - 07.2020
Job overview
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Boosted overall efficiency at the bar by implementing best practices in workflow organization, time management, and multitasking strategies.
- Enhanced customer experience by addressing complaints promptly, offering personalized recommendations, and maintaining a high level of professionalism throughout interactions.
- Trained many new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Outback/BBI
Restaurant Manager
03.2006 - 01.2016
Job overview
- Streamlined inventory processes with regular audits, reducing waste.
- Established a welcoming atmosphere to encourage repeat visits.
- Resolved guest complaints with prompt, personalized service.
- Managed budgets to ensure sustainability and minimize overspending.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Education
Indiana University, BloomingtonBloomington, IN
None from Nursing
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Problem-solving
- Safe driving practices
- Punctual and reliable
- City and non-city driving
- Flexible schedule
- Punctuality
- GPS and route planning
- Loading and unloading
Timeline
Bartender Trainer
Steak 48
05.2017 - 07.2020
Restaurant Manager
Outback/BBI
03.2006 - 01.2016
Union Driver
Kennicott Brothers
Indiana University, Bloomington
None from Nursing
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