Julie Blake
Sandusky
Summary
Dedicated food service professional with strong customer service skills and a track record of ensuring health and safety compliance. Committed to delivering exceptional dining experiences through effective communication and conflict resolution.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Food Server
Cracker Barrell Old Country Store
Sandusky
10.2018 - Current
- Maintained cleanliness of dining area and service stations.
- Handled customer inquiries and resolved issues promptly.
- Ensured compliance with health and safety regulations consistently.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Communicated effectively with kitchen staff regarding order details, special requests, allergies.
Food Server
Cedar Point Amusement Park
Sandusky
05.2016 - 11.2025
- Served food and beverages to customers in a fast-paced environment.
- Processed customer payments using point-of-sale system effectively.
- Ensured compliance with health and safety regulations consistently.
- Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction.
- Followed proper cash handling procedures when accepting payments from customers.
- Took orders from customers accurately and delivered to kitchen staff promptly.
Banquet Captain
Kalahari Resorts & Conventions
Sandusky
11.2017 - 12.2018
- Supervised banquet staff to ensure smooth event operations.
- Coordinated setup and breakdown of event spaces for diverse functions.
- Managed client communication to confirm event details and requirements.
- Conducted pre-shift meetings with staff to review daily events, tasks, and expectations.
- Maintained cleanliness and organization of banquet spaces before, during, and after events.
Education
Associate of Applied Science - Business Management
DeVry University
Chicago, IL07-2026
Skills
- Customer service
- Team management
- Event coordination
- Health and safety compliance
- Effective communication
- Conflict resolution
- Cash handling
- Time management
- High volume dining
- Effective customer upselling
Certification
Tax preparation certification, Intuit Academy, 2025
Timeline
Food Server
Cracker Barrell Old Country Store
10.2018 - Current
Banquet Captain
Kalahari Resorts & Conventions
11.2017 - 12.2018
Food Server
Cedar Point Amusement Park
05.2016 - 11.2025
Associate of Applied Science - Business Management
DeVry University