Julie Bonnett
Salem,OR
Summary
Dependable, good recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Respectful, punctual, hardworking and strong customer service skills. Extensive background in data entry and maintaining organizational records with accuracy. Organized and dependable at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Good at resolving problems and improving customer satisfaction. Like professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Coordinated COVID-19 clinics at long term care facilities at former job.
Overview
36
36
years of professional experience
1
1
Certification
Work History
Office Specialist 2
State Of Oregon
Salem, OR
2022.01 - Current
- Responded to inquiries from callers seeking information.
- Routed business correspondence, documents and messages to correct departments and staff members.
- Greeted incoming customers professionally and provided friendly, knowledgeable assistance.
- Produced high-quality communications for internal and external use.
- Interacted with customers by phone, email or in-person to provide information.
- Completed clerical tasks such as filing, copying and distributing daily mail.
- Collects fees, documents payments, generates check deposit, prepares deposit, runs credit card payments
- Receives and processes applications for licensure, certification and renewal
- Enters data from submitted documents and any deficiencies into database
- Conducts LEDS criminal history checks and forwards and finding to compliance
- Enters deficiencies as a result of incomplete applications, then notifies applicant and employing manager
- Issues licenses
- Process Armed Professional applications, notify AS1 of potential suspensions and when to reinstate
Pharmacy Operations Manager/Certifi Pharmacy Tech
Walgreens
Salem , Oregon
2009.05 - 2022.01
- Stocked, labeled and inventoried medication to keep accurate records.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
- Resolved non-routine issues like third-party billing, computer system and customer service issues.
- Collected co-payments or full payments from customers.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
- Performed diversified functions with minimal oversight, including inventory counting, coordinating of COVID-19 clinics at long term care facilities, did chargebacks and Medicare CMN (Certificate for Medical Necessity) for all the stores in the state of Oregon for the last 8 years.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Supervised 5 pharmacy technicians and coordinated day-to-day assignments.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Communicated directly with doctors offices via telephone, fax, and email.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Set up and modified patient profiles in IC+ to include current information such as medications and insurance details.
- Reviewed and verified customer information and insurance provider information.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Counted, measured, and compounded medications following standard procedures.
- Coordinated verification and filling of more than 450 daily prescriptions in high-volume retail pharmacy environment.
- Certified Immunizer for COVID-19 vaccine
- Trained pharmacy interns and newly hired pharmacy technicians.
- Supervised team of 5 pharmacy technicians.
- Collaborated with store manager to maintain daily operations.
- Communicated with patients, ensuring that medical information was kept private.
- Compared prescription details against safety standards and insurance requirements to support patients.
- Ordered all pharmacy supplies and kept check on inventory levels.
- Removed trash and straightened counters to keep pharmacy area clean and neat.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Helped setup and facilitate many COVID-19 clinics at long term care facilities. Which required 3 dates per clinic as well as scheduling Pharmacist, support staff, and supplies.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
Care Giver
Bonnett Adult Foster Home
Monmouth , OR
2009.03 - Current
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Planned healthy meals, purchased ingredients and cooked meals to provide adequate nutrition for client wellbeing.
- Maintained frequent supervision of residents unable to call for assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation and medication reminders.
- Provided transportation to doctor's appointments, grocery stores, salons and barbershops.
- Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
- Assisted patients with self-administered medications.
Data Entry Specialist
Scotts Miracle-Gro
Independence, OR
2002.12 - 2007.06
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Completed data entry tasks with accuracy and efficiency.
- Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports.
- Sorted documents and maintained organized filing process.
- Identified data entry errors and reported to necessary departments.
- Entered custom pricing into data base
- Took orders over phone from customers and our customer representatives
Admitting Clerk
Salem Rehabilitation Associates
Salem, OR
2001.07 - 2002.12
- Verified patient details and insurance coverage and collected co-pays.
- Arranged forms and charts for each patient.
- Took copayments and compiled daily financial records.
- Assisted patients in filling out check-in and payment paperwork.
- Worked with insurance companies
- Sent out collection letters
- Insurance referrals
- Appointment scheduling
Data Entry Clerk
The Garden Grow Co.
Independence, OR
1998.04 - 2001.06
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Corrected any data entry error to prevent later issues such as duplication or data degradation.
- Entered client information into databases quickly and with minimal errors.
Education
High School Diploma -
Central High School
Independence, OR05.1991
Chemeketa Community College
Salem, ORSkills
- Team Leadership
- Information Verification
- Workflow Optimization
- Team Collaboration
- Staff Development
- Confidentiality and HIPAA
- Processing Payments
- Answering Customer Questions
- Data Entry
- Collect Fees and generates Deposit
- LEDS
Certification
- CPhT - Certified Pharmacy Technician
- CPR Training
- Immunizer for COVID-19 and Flu vaccines
Timeline
Office Specialist 2
State Of Oregon
2022.01 - Current
Pharmacy Operations Manager/Certifi Pharmacy Tech
Walgreens
2009.05 - 2022.01
Care Giver
Bonnett Adult Foster Home
2009.03 - Current
Data Entry Specialist
Scotts Miracle-Gro
2002.12 - 2007.06
Admitting Clerk
Salem Rehabilitation Associates
2001.07 - 2002.12
Data Entry Clerk
The Garden Grow Co.
1998.04 - 2001.06
High School Diploma -
Central High School
Chemeketa Community College