Julie Buszka
Depew,NY
Summary
Accomplished office administrator with 9 years of experience in the automotive service industry, specializing in administrative support and customer service. Proven track record of success with four successful audits, demonstrating strong organizational and time management skills. Proficient in Microsoft Outlook and effective communication, dedicated to enhancing operational efficiency and client satisfaction.
Overview
14
14
years of professional experience
Work History
Office Administrator
Goodyear Commercial Tire
West Seneca, NY
11.2015 - 06.2025
- Managed office supplies inventory, ensuring timely replenishment and organized storage.
- Coordinated schedules for meetings and appointments, optimizing team availability and communication.
- Assisted in maintaining accurate records of customer transactions and service requests.
- Supported financial processes by processing invoices and reconciling accounts with precision.
- Trained new staff on office procedures, fostering a collaborative work environment.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
- Coordinated office maintenance and repairs, ensuring safe and pleasant working environment.
- Supported onboarding process for new hires, facilitating smooth transition into team.
- Processed customer inquiries and resolved issues, enhancing client satisfaction and retention.
- Maintained accurate records and documentation using company software systems.
- Assisted in budgeting and expense tracking, contributing to financial accuracy and accountability.
Bookeeper
4429 Walden Avenue Inc.
4429 Walden Avenue
01.2011 - 08.2015
- Managed accounts payable and receivable processes, ensuring timely payments and accurate record-keeping.
- Reconciled bank statements monthly, identifying discrepancies to maintain financial accuracy.
- Processed payroll for employees, ensuring compliance with tax regulations and company policies.
- Developed and maintained detailed financial reports to support management decision-making.
Education
High School Diploma - Business
Alden Central High School
Alden, NY06.1990
Skills
- Database entry
- Office management
- Verbal communication
- Document management
- Bookkeeping
- Telephone reception
- Leadership and supervision
- Customer relationship management (CRM)
- Scheduling
- Supply inventory
- Managing office supply inventory
- Ethics-focused
- Processing expenses
- Billing oversight
- Salesforce management
- Budget support
- Scanning and copying
- Payroll and accounts payable and receivable
- Budgeting assistance
- Customer service
- Problem resolution
- Team leadership
- Negotiation and conflict resolution
- Good judgment
- Operations Management
- Teamwork
- Team collaboration
- Effective communication
- Customer Relations
- Team building
- Professionalism
- Quality Control
- Time management abilities
- Adaptability
Timeline
Office Administrator
Goodyear Commercial Tire
11.2015 - 06.2025
Bookeeper
4429 Walden Avenue Inc.
01.2011 - 08.2015
High School Diploma - Business
Alden Central High School