Julie Caldwell
Milford,DE
Summary
I am a very loyal and trustworthy employee, I have supervisory skills which are fair but also completely by rules with Union or not. Excellent customer service skills over 30 years. I was the manager of the customer service counter and office. Very honest and loyal. Had to verify all cash coming and going out of the office and to the bank. In charge of verifying all cash was correct. Very accurate and trustworthy, loyal and honest. I hope you consider my work experience and years of loyalty when reviewing my application. Thank you for your time.
Overview
38
38
years of professional experience
Work History
Administrative Assistant Specialist Level 2
Office Of Public Defense
Dover, DE
05.2016 - 02.2024
- Organized and maintained physical and electronic files for the office.
- Compiled and organized data for reports and presentations.
- Scheduled meetings, appointments, and travel arrangements for staff members.
- Front desk, answer and return calls, open files and give to attorneys. Capias returns for all three counties, Vop paperwork for Superior court, Enter into data base after court. schedule videophone conferences with all conflict council attorneys, court mail and pick up. Clock in Rule #10, Motions and Subpornas. Trained in JIC and DELJIS
- Administrative assistant specialist level 2
- Office of public defense. Start date 5-2016 end date 12-2023. Left for medical reasons.
- Details of job. Greeting client, open files into database, run criminal history and driving record for the attorneys. Prepared files for court. Made sure the attorney has everything they need in the file. Enter updates in database. I was the liaison between client and attorney. Retrieved mail from the court everyday. Sorted through mail delivered it to the correct Court attorneys, family Court, Court of common pleas, Superior Court. Prepared letters and or subpoenas and clock them in with the court sent a copy to the client. Basically anything the attorney needed.
Front End Manager/ Customer Service Manager
Super Fresh/Acme
Rehoboth Beach, DE
04.1986 - 05.2016
- Identified areas for improvement in user interface design.
- Analyzed performance metrics to optimize website usability.
- Resolved technical issues related to the front end development process.
- Monitored web traffic trends and user behavior analytics.
- cashier, advanced to cashier trainer, advanced to shift supervisor, advanced into bookkeeping office as back up bookkeeper, advanced to backup Front end manager, After 8 years i was offered full time Front end mgr position.I supervised over 60 employees, made schedules, did payroll, handled insurance questions and problems. verified all monies in safe and verified what he armor car picked up. Did the budget for all departments in the store, hours to use and dollars to spend. security at every level, from cashiers to safe balance to shop lifters. all programs and training ...Everything on the front end of the store i was responsible for. .
Administrative Assistant Specialist Level 2
Office Of Public Defense
Dover , IDde
Education
High School Diploma -
Milford High School
Milford, DE06-1985
Skills
- Verbal Communication
- Meeting Scheduling
- Travel Arrangements
- Presentation Development
- Customer service manager
- Projections of sales, sales per minute hour, budgeting for payroll and scheduling
Timeline
Administrative Assistant Specialist Level 2
Office Of Public Defense
05.2016 - 02.2024
Front End Manager/ Customer Service Manager
Super Fresh/Acme
04.1986 - 05.2016
Administrative Assistant Specialist Level 2
Office Of Public Defense
High School Diploma -
Milford High School