Summary
Overview
Work History
Education
Skills
Timeline
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Julie Christensen

Sioux City

Summary

Dynamic communications professional with a proven track record at MercyOne Hospital, excelling in high-pressure environments. Demonstrates strong attention to detail and fast typing skills while managing emergency calls and coordinating with medical offices. Known for empathy and patience, ensuring exceptional patient experiences and efficient appointment scheduling.

Overview

9
9
years of professional experience

Work History

Communications Operator

MercyOne Hospital
07.2022 - Current

Answering calls and emergency calls

Deal with the Fire System

Call codes

Answer after hours calls from several different medical offices


Scheduling Specialist

Avera Neurosurgery
09.2021 - 07.2022

Made appointments for the patients for testing and to see the physician.

Answered phone calls

Scheduling Specialist

St Lukes Cardiovascular Consultants
02.2020 - 09.2020

Made appointments for patients

Answered voicemails and returned calls

Communications Operator

MercyOne Hospital
09.2016 - 02.2020

Answering calls and emergency calls

Call codes

Deals with the fire system

Answers after hours calls for several doctor offices

Work all shifts

Education

West High School
Sioux City, IA

Skills

  • Strong attention to detail
  • Fast typing speed
  • Empathy and patience

Timeline

Communications Operator

MercyOne Hospital
07.2022 - Current

Scheduling Specialist

Avera Neurosurgery
09.2021 - 07.2022

Scheduling Specialist

St Lukes Cardiovascular Consultants
02.2020 - 09.2020

Communications Operator

MercyOne Hospital
09.2016 - 02.2020

West High School

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Julie Christensen