Effective Unit Secretary with superior expertise in patient privacy protocols and nursing unit operations. Well-versed in incoming call management and patient database updates demonstrated over Number years of related experience.
Overview
16
16
years of professional experience
Work History
Unit Secretary
University of Miami Health Systems
1400 Nw 12th Av
10.2024 - Current
Coordinated patient admissions and discharges, ensuring seamless transitions and adherence to hospital protocols.
Managed scheduling for medical staff, optimizing workflow and enhancing departmental efficiency.
Maintained accurate patient records using electronic health record systems, improving data integrity and accessibility.
Assisted in implementing new office procedures, leading to streamlined operations within the unit.
Maintained a clean, organized work environment for optimal efficiency in the delivery of patient care services.
Maintained rapport with physicians, nurse,s and other healthcare personnel.
Assisted with the training and onboarding of new unit secretaries, sharing expertise and best practices to ensure their success in the role.
Improved unit workflow by effectively prioritizing tasks and collaborating with team members to complete assignments in a timely manner.
Managed incoming calls and directed to appropriate department.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Assisted nursing staff with patient care, ensuring timely completion of tasks and improved patient satisfaction.
Unit Secretary
Jackson memorial hospital
01.2021 - 06.2024
Providing care to patients in a manner that promotes safety. Comfort, and the therapeutic environment.
Charting patient observations, following prescribed procedures and standards.
Assisting and monitoring patient activity and reporting issues to the medical staff.
Documented observations, interventions, group activities in the patient records, maintained confidentiality patient record and health information.
Maintained patient safety and privacy
Monitored and reported the physical statues of patients to the rn.
Helped charge nurse with answering incoming calls
Performance prepare patient transfers and patient discharges in a accordingly manner
Complete a variety of clerical projects assigned.
Recreation Aide 1
Williams Parks & Recreation
Miami, Florida
01.2014 - 01.2017
Professional work ethic and customer service geared to diverse population
Oversaw Recreation programs children and adults for over many years.
Knowledgeable of Summer Programs/Events funded through City of Miami
Established professional relationships with staff, city officials & general public
Prepared class schedules and lesson plans for various activities/events.
Recreation Aide 1
Lemon city
01.2010 - 01.2014
Professional work ethic and customer service geared to diverse population
Oversaw Recreation programs children and adults for over many years.
Knowledgeable of Summer Programs/Events funded through City of Miami
Established professional relationships with staff, city officials & general public
Prepared class schedules and lesson plans for various activities/events.
Direct care Staff
LIGHT HOUSE BEACON OF HOPE
Miami, Florida
01.2017 - 2021
Working with mental health and disability patients.
All consumers are supervised at all time.
Make sure that they are always fed and hydrated.
Help with who are not able to feed Provide essential help with daily activities.
Help give the patient their medications.
Teach adults with mental disabilities how to manage living by themselves.
Teaches developmentally disabled adults how to adopt basic independent living skills.
Helped with toileting
Taking them to the bathroom as need and changed them as needed.
Organizes activities for patients.
Demonstrates patience and compassion.
Possesses excellent interpersonal skills.
Works well with a variety of different individuals.
Possesses detailed knowledge of patient’s condition symptoms, and medications.
Exhibits ability to
Demonstrates strong organizational skills.
Communicates clearly and effectively.
Possesses strong listening skills.
Pays close attention to detail.
Possesses physical stamina required to help individuals move around.
Possesses emotional strength necessary to work with ailing patients.
Demonstrates awareness of proper first aid and emergency response procedures.