Detail-oriented Medical Assistant with expertise in patient care coordination, clinical documentation, and HIPAA compliance. Committed to fostering strong patient relationships and delivering high-quality care. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
12
12
years of professional experience
Work History
Medical Assistant
MDS Family Practice
Scottsdale, AZ
09.2019 - Current
Assisted with coordinating preoperative examinations and obtaining medical clearance.
Managed over 50 patient calls per day.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Collaborated with interdisciplinary healthcare teams to provide coordinated care.
Conducted patient follow-up calls to monitor treatment progress and answer any questions.
Facilitated patient education on treatment plans and medications, improving understanding and compliance.
Contributed to reduction in patient readmission rates by providing thorough discharge instructions and follow-up care recommendations.
Obtained and documented patient medical history, vital signs and current complaints at intake.
Performed medical records management, including filing, organizing and scanning documents.
Assisted in patient intake processes, ensuring accurate data collection and documentation.
Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Tatum Internal Medicine
Phoenix, AZ
01.2019 - 09.2019
Educated patients on treatment plans and medication usage to enhance understanding and adherence.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
Medical Assistant
Fountain Hills Family Practice/4C Medical Group
Fountain Hills, AZ
12.2013 - 04.2017
Assisted in patient intake processes, ensuring accurate data collection and documentation.
Assisted in coordinating patient preoperative examinations and obtaining medical clearance.
Obtained client medical history, medication information, symptoms, and allergies.
Coordinated patient scheduling, optimizing appointment flow and reducing wait times.
Maintained electronic health records, ensuring compliance with healthcare regulations and accuracy standards.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Education
Bachelor of Science - Biomedical Sciences
Northern Arizona University
Flagstaff, AZ
05-2028
Certified Clinical Medical Assistant - Medical Assistant
Pima Medical Institute
Mesa, AZ
08-2014
High School Diploma -
Fountain Hills High School
Fountain Hills, AZ
05-2013
Skills
HIPAA compliance
Clinical documentation
Patient care coordination
Medication management
Customer service
Medical terminology knowledge
Adaptable
Timeline
Medical Assistant
MDS Family Practice
09.2019 - Current
Medical Assistant
Tatum Internal Medicine
01.2019 - 09.2019
Medical Assistant
Fountain Hills Family Practice/4C Medical Group
12.2013 - 04.2017
Bachelor of Science - Biomedical Sciences
Northern Arizona University
Certified Clinical Medical Assistant - Medical Assistant