Julie Dragony
Sparks
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
17
17
years of professional experience
Work History
Sales Associate
RC Willey
Reno, NV
10.2022 - Current
- Delivered exceptional customer service, resolving inquiries and enhancing client satisfaction.
- Assisted customers in product selection, providing expert advice on furniture styles and trends.
- Maintained knowledge of inventory and product features, ensuring accurate information for clients.
- Executed sales transactions efficiently using point-of-sale systems, ensuring timely processing and accuracy.
Sales Associate
Ashley Furniture
Reno, NV
03.2020 - 10.2022
- Awarded Employee of the Month in both July 2022, May 2021. Also a part of the elite Million Dollar Writer Club for writing 1.3 million in the year 2021
- Responsible for staying up to date on new inventory, as well as being knowledgeable of highlights and features
- Guided and helped customers decide which furniture would be appropriate for their needs and space
- Responsible for following up with customer after the time of purchase to ensure the whole transaction goes smoothly- from time of purchase to delivery
Casino Table Games Dealer
Eldorado Casino
Reno, NV
07.2014 - 03.2020
- Rewarded Employee of the Quarter in January 2017
- Implement current policies for both federal and Nevada state gaming procedures every transaction
- Facilitate an enjoyable learning experience for customers without prior game knowledge
- Accurately handle both large and small cash transactions
- Insure both a positive and memorable customer experience
Dual Rate Supervisor
Graton Casino and Resort
Rohnert Park, CA
09.2013 - 07.2014
- Awarded Employee of the Month in February 2017
- Worked as both a casino table games dealer and supervisor, thus the title Dual Rate
- Implemented current policies for both federal and California state gaming procedures every transaction
- Coached and supported dealers as a supervisor, and it was my responsibility that they all followed current gaming policies and procedures
- Trusted with special assignments off property. Accountable to provide upper management with counts of guest at competing casinos
Table Games Dealer
Redhawk Casino
Placerville, CA
08.2009 - 09.2013
- Trained as a casino table games dealer by Redhawk Casino and became proficient in: Blackjack, Pai Gow, Three Card Poker, Baccarat, and Craps.
- Developed skills for providing a positive customer experience
- Responsible for following all current table games procedures and policies
Education
Bachelors of Arts - Political Science and Writing
University of Nevada Reno
Reno, NV05.2019
Associates of Arts - Math and Science
Folsom Lake College
Folsom, CA05.2011
Skills
- Utilized Microsoft Office tools, including Excel, Word, and PowerPoint, to support daily work tasks
Timeline
Sales Associate
RC Willey
10.2022 - Current
Sales Associate
Ashley Furniture
03.2020 - 10.2022
Casino Table Games Dealer
Eldorado Casino
07.2014 - 03.2020
Dual Rate Supervisor
Graton Casino and Resort
09.2013 - 07.2014
Table Games Dealer
Redhawk Casino
08.2009 - 09.2013
Associates of Arts - Math and Science
Folsom Lake College
Bachelors of Arts - Political Science and Writing
University of Nevada Reno