Dedicated professional looking for a new opportunity in the financial planning industry as a Branch Office Administrator. Proven record of providing excellent customer service, account management, scheduling and organizational efficiency.
Overview
15
15
years of professional experience
Work History
Office Manager
Steven D. Eggleston, M.D.,P.A
06.2006 - 11.2021
Streamlined office operations, improving workflow efficiency and enhancing employee productivity.
Managed scheduling for patient appointments, optimizing physician availability and minimizing wait times.
Developed and maintained filing systems, ensuring accurate record-keeping and compliance with regulations.
Oversaw inventory management, monitoring supplies to reduce costs and prevent shortages.
Implemented office policies, promoting a professional environment and enhancing staff performance standards.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Completed bi-weekly payroll for five employees.
Education
Master of Science - Speech Language Pathology
The University of Texas At Dallas
Richardson, TX
Bachelor of Music Education - Music Education K-12
Sam Houston State University
Huntsville, Texas, TX
Skills
Customer service
Office management
Organizational skills
Office administration
Clear oral/written communication
Scheduling and calendar management
Document management
Payroll and budgeting
Office management software
Timeline
Office Manager
Steven D. Eggleston, M.D.,P.A
06.2006 - 11.2021
Master of Science - Speech Language Pathology
The University of Texas At Dallas
Bachelor of Music Education - Music Education K-12
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