Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
26
26
years of professional experience
Work History
VP / Branch Manager
SouthStar Bank S.S.B.
03.1999 - 08.2025
Monitored and managed the status and efficiency of operational procedures, identified areas of improvement and developed plans to enhance efficiency.
Monitored industry developments and identified potential opportunities for growth.
Led the branch team overseeing daily operations, compliance and business development, while motivating them to understand and meet their performance expectations.
Communicate the overall satisfaction of customers by assisting in the exploration and implementation of financial solutions.
Fostered and maintained strong relationships with individuals and business customers or provided assistance with problems or concerns these customers may have encountered.
Collaborated with regional managers to reallocate branch resources, optimizing staff performance and reducing operational costs.
Managed a regulatory team, that was coordinated interdepartmentally and throughout the bank as a whole, to develop and implement policy and procedure guidelines, while ensuring cohesive communication and teamwork.
Represented organization and promoted objectives at networking events and trade shows.
Interpreted and enforced policies and regulations to maintain alignment with corporate objectives.
Analyzed operations to evaluate company performance and to determine areas of potential improvement.
Directed and coordinated financial and budget operations to maximize profitability and increase efficiency.
Positions Held : Drive-Thru Teller, Front Line Teller, New Accounts, Loan Administration, Loan Officer, Branch Operation Manager, Marketing/Community Outreach, Debit Card Fraud Lead, Debit Card Contact, Branch Manager
Education
Associate of Applied Science - Accounting
Victoria College
Victoria, Texas
Skills
Team leadership
Operations management
Relationship building
Decision-making
Verbal and written communication
Cross-functional team leadership
COMMUNITY INVOLVEMENT
Friends of the Shiner Police Department (non-profit), Secretary/Treasurer, Shiner, Texas, December 2024 to Present
Shiner ISD School Board - 19 years - President, Shiner, Texas, May 2024 to present - Secretary May 2021 - May 2024 - Trustee November 2007 - May 2021