Experienced Human Resources Professional with expertise in Employee Relations, HRIS systems, Payroll, and other HR functions. Thrives in fast-paced environments, demonstrating high efficiency and adaptability. Known for exceptional organizational skills and attention to detail when handling confidential information.
Overview
15
15
years of professional experience
Work History
HR Generalist
GTS Technology Solutions
06.2024 - Current
Enhanced HR engagement with all staff.
Advised managers on employee relations to maintain compliance and effectiveness.
Organized and facilitated sessions to onboard new employees.
Optimized end-to-end onboarding operations to ensure seamless integration.
Facilitated off-boarding by overseeing exit interviews and completing necessary paperwork.
Drafted essential internal documents like policies, offer letters, and compensation change forms.
Manage HRIS and employee files to ensure records are accurate and compliant.
Manage leave of absence process, communication with employees and forms.
Assist with data entry, updates, and audits of employee information.
Respond to unemployment claims and inquiries.
Assist with benefits open enrollment processes and coordinate communication with employees.
Respond to employee inquiries and questions related to policies and procedures, complaints, leave, compensation, employee experience.
Assist with ESOP administration.
Assist with benefits-related paperwork and documentation.
Support HR programs and initiatives, such as employee engagement activities, performance management processes, and training programs.
Coordinate logistics for HR events, meetings, and training sessions.
Assist with the development and distribution of HR communications and materials.
Provide general administrative support to the HR department, including scheduling meetings, maintaining calendars, and preparing correspondence.
Act as backup for Payroll as needed.
Assist with special projects and initiatives as assigned.
Collaborated with cross-functional teams to achieve organizational objectives through strategic HR planning.
HR Business Partner
Integrity Marketing Group
01.2022 - 12.2023
Serve as the primary point of contact for all HR-related inquiries, providing prompt and comprehensive responses to employees and managers on a wide range of HR matters, including benefits, policies, payroll, performance management, and employee relations.
Collaborate and partner with Integrity’s People & Culture COEs to provide valuable responses and solutions to our employees.
Support business unit leadership with talent management initiatives, including annual performance management process, employee engagement, succession planning, development planning and/or tools to support continuous development of our people.
Consult with business unit management on promotions, transfers, and new hires in collaboration with Integrity People & Culture team and FP&A Leadership.
Mediate and resolve employee relations issues; conduct thorough and objective investigations in partnership with leaders and legal team resources.
Utilize people analytics and metrics to develop solutions and address gaps and capitalize on opportunities.
Consult with business unit leadership on organizational design, restructuring as well as workforce and succession planning.
Provide HR expertise in establishing HR procedures and best practices to guide our business units to achieve business excellence.
Facilitate team building and professional development workshops as needed based on leadership needs. Workshops include New Leader Assimilation, DISC, Situational Leadership, etc.
Human Resources Generalist
PHP Agency LLC
02.2021 - 12.2021
Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals.
Interpreted, explained and enforced human resources policies to keep staff in compliance with standards.
Oversaw new employee onboarding procedures from job applicant education and recruiting through training and skills development.
Prepared and maintained accurate employment records for employees for home office employees and executives.
Performed sensitive and confidential investigations into issues in workplace, detailing all incidents in reports for submission to HR Manager and Director.
Consulted with staff and management in analysis and resolution of issues, grievances and conflicts.
Engaged in data collection, identified organizational needs and development solutions.
Fostered culture of flexibility and acceptance by maintaining open communication with personnel, factoring team perspectives into new strategies.
Supported employees at all levels, including executive leadership.
Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
Stayed abreast of unemployment appeals and changes in personnel policies, procedures and regulations.
Created and managed confidential personnel records.
Reconcile bills for benefits.
Part of fun committee to help with company culture.
Human Resources Generalist
Thirty-One Gifts LLC Distribution Center
09.2019 - 01.2021
Collaborated with various departments to gain insight on project productivity, plan improvements and gauge effectiveness and update projects to meet company objectives and long-term goals.
Interpreted, explained and enforced human resources policies to keep staff in compliance with standards.
Oversaw new employee onboarding procedures from job applicant education and recruiting through training and skills development.
Prepared and maintained accurate employment records for employees at the Distribution Center.
Performed sensitive and confidential investigations into issues in workplace, detailing all incidents in reports for submission to HR Manager and Director.
Consulted with staff and management in analysis and resolution of issues, grievances and conflicts.
Engaged in data collection, identified organizational needs and development solutions.
Fostered culture of flexibility and acceptance by maintaining open communication with personnel, factoring team perspectives into new strategies.
Conducted employee hiring and exit interviews.
Supported employees at all levels, including executive leadership.
Facilitated delivery of HR services by establishing and maintaining positive relationships with teams and leadership across organization.
Stayed abreast of unemployment appeals and changes in personnel policies, procedures and regulations.
Created and managed confidential personnel records.
HR Generalist
Reach Restaurant Group
06.2018 - 05.2019
Assisted with on boarding of all new employees, such as new employee orientation, explanation of benefits, explanation of company policies, practices and procedures, verifying I-9 forms.
Assisted with compensation and benefits planning and administration including coordination of annual open enrollment, changes in coverage and reconciliation with benefit providers Coordinate COBRA and other benefits for terminated employees.
Processed Payroll for their three different payroll concepts: Ojos Locos Sports Cantina, Boudreaux's Cajun Kitchen and Pie Tap Pizza Workshop. Reviewed time and attendance records for completeness and accuracy for all companies.
Assisted with day to day operations of the HR functions and duties. Provided clerical and administrative support to Human Resources executives. Compiled and updated employee records (hard and soft copies).
Maintained payroll information by collecting, calculating, and entering data. Updated payroll records by entering changes in exemptions, insurance coverage, savings deductions, and job title and department/division transfers. Keep employee confidence and protect payroll operations by keeping information confidential.
Allocated Insurance bills monthly.
Assisted on employee investigations, while gathering confidential information and assessing information to determine an outcome.
HR Administration
Lindsay Automotive Group
08.2010 - 12.2016
Provided HR advice and support to line managers and employees through the explanation of procedures and policies in a timely effective manner.
Utilized six and a half years of ADP experience to maintain precise data records.
Collaborated with systems for payroll, absence tracking, and holiday management.
Advised staff regarding personnel, benefits, and pay issues and administered staff benefits, programs, and events.
Guided applicants and employees on expectations, policies, benefits, procedures, and job opportunities.
Managed maintenance of department records, guaranteeing accuracy and confidentiality.
Prepared and analyzed diverse data sets to provide actionable insights.
Education
Bachelor of Science in Business - Human Resource Management
Southern New Hampshire University
Skills
HR policies and procedures
Onboarding and orientation
Benefits administration
Talent acquisition
Employee relations management
Employee counseling
Exit interviews
HRIS management
Employee engagement
Performance management
Timeline
HR Generalist
GTS Technology Solutions
06.2024 - Current
HR Business Partner
Integrity Marketing Group
01.2022 - 12.2023
Human Resources Generalist
PHP Agency LLC
02.2021 - 12.2021
Human Resources Generalist
Thirty-One Gifts LLC Distribution Center
09.2019 - 01.2021
HR Generalist
Reach Restaurant Group
06.2018 - 05.2019
HR Administration
Lindsay Automotive Group
08.2010 - 12.2016
Bachelor of Science in Business - Human Resource Management