Results-driven professional skilled in cash management and credit management. Successfully reconciled payment discrepancies and improved cash application efficiency by implementing streamlined processes, contributing to enhanced financial accuracy and reduced turnaround time.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cash Application Specialist
Southeast Industrial Equipment
Charlotte, NC
08.2025 - Current
Processed daily cash applications, ensuring timely and accurate posting to customer accounts.
Reconciled discrepancies between customer payments and invoices, enhancing accuracy of financial records.
Collaborated with accounting team to streamline cash application processes, reducing turnaround time for payment postings.
Assisted in training new team members on cash handling procedures and system usage for improved onboarding efficiency.
Maintained detailed records of transactions and accounts receivable activities to support audit requirements.
Implemented process improvements that enhanced data entry accuracy and reduced manual errors in cash applications.
Improved cash application efficiency by implementing automated systems and processes.
Maintained thorough documentation of all cash applications, ensuring a clear audit trail for financial review purposes.
Worked in paperless environment to accomplish assignments electronically.
Prevented potential revenue loss by identifying duplicate payments or overpayments before finalizing the cash application process.
Applied cash and wires to corresponding customer accounts based on remittance details provided by customers.
Processed payment via telephone and in person with focus on accuracy and efficiency.
Sales Coordinator
Southeast Industrial Equipment
Charlotte, NC
07.2023 - 08.2025
Coordinated sales order processing and fulfillment to enhance customer satisfaction.
Assisted in developing and implementing sales strategies to boost revenue growth.
Managed inventory levels, ensuring accurate stock availability for sales operations.
Collaborated with cross-functional teams to streamline communication and improve workflow efficiency.
Utilized CRM systems to maintain client relationships and monitor sales pipeline progress.
Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
Streamlined sales processes for improved efficiency and customer satisfaction.
Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
Contributed to team objectives in fast-paced environment.
Maintained current knowledge of evolving changes in marketplace.
Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Sales Associate
Papa Johns
Lake Wylie Sc
09.2022 - 05.2023
Provided exceptional customer service, ensuring satisfaction and repeat business.
Operated point-of-sale systems efficiently, processing transactions accurately.
Assisted in training new team members on operational procedures and product knowledge.
Maintained cleanliness and organization of work area to enhance efficiency.
Provided exceptional customer service in fast-paced environment, ensuring positive dining experiences.
Collaborated with team members to maintain efficient workflow during peak hours.
Operated kitchen equipment and adhered to food safety protocols consistently.