Julie Harvey
Layton,United States
Summary
Accomplished Business Account Manager with 20+ years of sales and service experience. Successful at generating and implementing strategic development plans for accounts of different sizes. Manages and optimizes sales funnels to sustain and maximize revenue. Expert in prospecting, cross-selling and portfolio development.
Overview
16
16
years of professional experience
Work History
Senior Business Account Executive
Wayfair LLC
Boston, MA
11.2015 - 01.2025
- Regularly outperformed KPI indicators, including activity and quota targets
- Collaborated with cross-functional teams such as marketing, operations, finance and legal departments to ensure successful execution of projects.
- Utilized CRM system for tracking customer data, forecasting future demand and analyzing trends.
- Created comprehensive reports detailing customer interactions, revenue generated, sales goals achieved, and other relevant metrics.
- Conducted sales presentations to prospective customers on product offerings.
- Established account plans that identified customers' needs along with recommended solutions.
- Coached junior team members on best practices related to client relationship management.
Collections Finance Manager
Automatic Car Credit
Layton, UT
09.2008 - 11.2015
- Managed the collection process for subprime auto loans, focusing on customer resolution and delinquency reduction
- Developed and deployed comprehensive collections documentation to support the efficient and compliant recovery of customer funds
Education
Graphic Design
Salt Lake Community College
Salt Lake City, UT06-1994
Skills
- Customer relationship management
- Sales forecasting
- Account planning
- Data analysis
- Sales presentations
- CRM software
- Salesforce
- Microsoft Office Suite
- Google Docs Editors Suite
Accomplishments
- B2B Employee of the year 2017
- B2B Employee of the year 2018
- B2B Most revenue 2019
Timeline
Senior Business Account Executive
Wayfair LLC
11.2015 - 01.2025
Collections Finance Manager
Automatic Car Credit
09.2008 - 11.2015
Graphic Design
Salt Lake Community College
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