Veteran Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals.
Highly-skilled phlebotomist with 6 years of experience in healthcare settings. Provides compassionate and professional care. Proficient in collecting blood specimens and processing for further analysis.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Senior Phlebotomist
CSL Plasma
11.2022 - Current
Stocked phlebotomy cart or carrier with appropriate supplies.
Organized daily work based on collection priority.
Conducted venipuncture and other CT procedures.
Tracked collected specimens by initialing, dating, and noting times of collection.
Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
Used personal protective equipment correctly to protect coworkers and patients.
Monitored patients for reactions and verified sample quality.
Packaged and shipped specimens to central lab daily.
Completed proper sanitation and cleaning of equipment and work areas between patients.
Addressed questions and concerns to educate patients on collection process and procedures.
Verified patients' identification for proper sample collection.
Medical Assitant
Lebanon Convenient Care
10.2018 - 07.2023
Sanitized, restocked and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms and allergies.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected and documented patient medical information such as blood pressure and weight.
Documented vital signs and health history for patients in clinic and hospital environments.
Called and faxed pharmacies to submit prescriptions and refills.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Tested and recorded blood glucose levels.
Assistant
Megan Wood Financial
06.2021 - 10.2022
Worked closely with manager to provide effective assistance for specific aspects of business operation.
Answered incoming calls, processed requests and relayed messages to appropriate personnel.
Assisted manager in all aspects of business operations.
Coordinated, scheduled and arranged business meetings and travel calendars.
Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
Kitchen Staff Member
IU Health
10.2015 - 12.2018
Sanitized dining ware and kitchen equipment according to health code standards.
Made food according to standard recipes with requested changes for customer satisfaction.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Server
Buffalo Wild Wings
05.2014 - 12.2015
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
Educated customers on use of banking website and mobile apps.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Customer Service
McDonald's
04.2009 - 11.2010
Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Investigated and resolved customer inquiries and complaints quickly.
Recommended products to customers, thoroughly explaining details.
Responded proactively and positively to rapid change.