Julie Householder
Naples,FL
Overview
8
8
years of professional experience
1
1
Certification
Work History
Program Operations Associate
Hone
2022.08 - 2023.05
- Provided global learner and administrator support to thousands of clients throughout the full customer lifecycle
- Collaborated cross-functionally with customer success, product, learning strategy, and engineering to investigate and troubleshoot platform issues
- Updated internal documentation and developed highly detailed processes to scale Hone's online platform
- Performed program setups, learner/admin enrollment uploads, membership activation, and program scheduling changes in management systems
Nutrition and Communications Associate
Beyond Nutrition
2020.03 - 2021.01
- Trained and onboarded new employees on policies and procedures
- Produced client materials with dietary recommendations, supplement schedules, and menus in collaboration with the lead nutritionist and naturopathic doctor
- Increased digital client engagement through blogs, email marketing campaigns, and social media content
- Curated marketing and social media calendars
Life Coach and Business Owner
Self-Employed
2018.06 - 2020.03
- Initiated, performed, and managed all aspects of a life coach and holistic healing business.
- Provided insight, suggestions, new ideas, and action steps to clients to support their process of decision-making and facilitating life changes
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals
- Launched remote and in-person workshops on career planning and life design
Administration Assistant
Flagler College
2015.05 - 2017.09
- Maintained accurate records for 500+ student event participation, leading to improved event planning and coordination
- Facilitated first-year student events for the Center for Advising and Core Experience (CASE) and student onboarding
- Served as peer mentor to 20 first-year students
Education
Bachelor of Arts - Holistic Psychology and Communications
Lesley University
Cambridge, MA05.2022
Skills
- Cross-Functional Collaborator
- Verbal and Written Communication
- Customer Support
- Relationship building
- Staff Training
Certification
- Certificate in Holistic Health and Wellness, Lesley University - May 2022
Timeline
Program Operations Associate
Hone
2022.08 - 2023.05
Nutrition and Communications Associate
Beyond Nutrition
2020.03 - 2021.01
Life Coach and Business Owner
Self-Employed
2018.06 - 2020.03
Administration Assistant
Flagler College
2015.05 - 2017.09
Bachelor of Arts - Holistic Psychology and Communications
Lesley University