Julie Howell
Montgomery,TX
Summary
Experienced Customer Service Professional consistently exceeding expectations with a cheerful and upbeat approach! I remain calm and composed under pressure, delivering decisive communication and focused solutions. As a collaborative team player, I’m unafraid of hard work to get the job done, making me a valuable asset to any organization. 🌟
Overview
20
20
years of professional experience
Work History
Church Secretary & Ministry Assistant
First Montgomery Baptist Church
Montgomery, TX
04.2021 - 09.2023
- Coordinated and organized special holiday and spiritual events of all kinds to boost community interest in apps, as well as the Church app and Church Website
- Maintained organized filing system of paper and electronic documents
- Coordinated communications, taking calls, responding to emails and interfacing with clients
- Greeted visitors and directed to appropriate location or person
- Sent and distributed mail and parcels
- Ordered office supplies to purchase items and maintain appropriate levels
- Scheduled meetings and sent invitations specifying time and location
- Managed calendars and contacts using computer software, particularly Apple products, and Apple/ iMac software
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk
- Organized files, developed spreadsheets, emailed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion
- Kept office equipment functional and supplies well-stocked
- Ordered many products for 3 Christians schools associated with the church and maintained their functional calendars.
Dietary Aide
Wesbury United Methodist Retirement Community
Meadville, PA
02.2005 - 08.2006
- Served specific meals to patients with special dietary needs with accuracy and speed
- Cleaned up tables and floors in more than 100-person residence
- Used dishwasher to wash plates, cups, utensils, serving tools and cooking equipment in conjunction with 4 people in a specific amount of time
- Assisted with meal prep for daily meals, following strict sanitation and food handling guidelines
- Performed full nutritional assessments
- Running food and drinks to patients at a moment notice.
Pant, Shirt, and Dress Press Operator
Edinboro Dry Cleaners
Edinboro, PA
05.2003 - 04.2004
- Operated 3 press machines to iron and press pants, collar shirts and dresses including all business attire
- Maintained calm, friendly demeanor with upset customers to deescalate stressful situations
- Opened shop and closed shop on my own during weekends and certain days when owner couldn't come in
- Cleaned and swept facility floors, removing dirt and debris to maintain professional appearance
- Tracked inventory, called customers to pick up dry cleaning and pressed clothing in timely manner
- Separated clothing for dry cleaning by color and make of material.
Education
High School Diploma -
Cambridge Springs High School
06.2002
Cosmetology Education -
Meadville Vocational School
06.2002
Some College (No Degree) - Cosmetology
Tri-State Business Institute
Skills
- Customer Service oriented with high energy attitude! Kind and compassionate towards others
- Supported people going through difficult times by offering counseling, supplies and housing
- Collaborated with leadership and colleagues to coordinate staffing for each event
- Coordinated plans and specific event needs with internal personnel
- Tracked payments, balances and registrations for various events
References
References available upon request.
Timeline
Church Secretary & Ministry Assistant
First Montgomery Baptist Church
04.2021 - 09.2023
Dietary Aide
Wesbury United Methodist Retirement Community
02.2005 - 08.2006
Pant, Shirt, and Dress Press Operator
Edinboro Dry Cleaners
05.2003 - 04.2004
High School Diploma -
Cambridge Springs High School
Cosmetology Education -
Meadville Vocational School
Some College (No Degree) - Cosmetology
Tri-State Business Institute
Similar Profiles
Jasmine StallworthJasmine Stallworth
Youth Leader at Montgomery Elizabeth Baptist ChurchYouth Leader at Montgomery Elizabeth Baptist Church
Bobbie TaylorBobbie Taylor
Administrative Specialist at Old Way Baptist Church/ Bethesda Baptist ChurchAdministrative Specialist at Old Way Baptist Church/ Bethesda Baptist Church
Lucille HarrisonLucille Harrison
Substitute Church Pianist at Antioch Baptist Church, South Aiken Baptist ChurchSubstitute Church Pianist at Antioch Baptist Church, South Aiken Baptist Church