Known for a positive attitude and relationship building, consistently achieving high standards of safety and guest satisfaction in fast-paced environments.
Work History
General Manager
3 Years 1 Month
Urban Air Adventure Park | 07.2023 - Current
Led daily operations, ensuring compliance with safety standards and providing exceptional guest experiences.
Developed and implemented staff training programs to enhance team performance and service quality.
Fostered a positive workplace culture through effective communication and employee engagement initiatives.
Event Coordinator
9 Months
Urban Air Adventure Park | 07.2023 - 04.2024
Coordinated logistics for events, ensuring seamless execution and guest satisfaction.
Developed event timelines and schedules.
Bartender
1 Year 1 Month
Sports and Social Texas Live | 06.2022 - 07.2023
Prepared and served beverages following established recipes and presentation standards.
Engaged with customers to provide exceptional service and recommend menu items.
Trained new staff on bar operations, customer service techniques, and safety protocols.
Server
3 Years 1 Month
BoomerJacks Bar and Grill | 05.2019 - 06.2022
Delivered exceptional customer service in fast-paced dining environment.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Handled cash transactions and processed payments efficiently.
Maintained cleanliness and organization of dining area to enhance guest experience.
Server
7 Months
Stacks Biscuit House | 09.2018 - 04.2019
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Bussed and reset tables to keep dining room and work areas clean.
Education
High School Diploma
Byron Nelson High School | Trophy Club, TX | 05.2019