Julie Jeong
Virginia Beach,VA
Summary
Proven team collaborator and adept in customer service, demonstrated through a dynamic role at Hansang Korean Restaurant and as a Teacher's Assistant at VB Korean School. Excelled in high-pressure environments, ensuring guest satisfaction and fostering educational support. Skilled in greeting guests and fast decision-making, with a track record of enhancing service standards and student learning outcomes.
Overview
5
5
years of professional experience
Work History
Waitress
Hansang Korean Restaurant
07.2020 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Helped train new waitresses with kind manner and open arms
Volunteer
VBKS / Betty F. WIlliams Eleme School
06.2020 - 11.2023
- Volunteered in Virginia Beach Korean School as a social media management
- Created positive cultural content to spread different cultures of Korea
- Participated in the Asian Culture Festival and helped coordinate different events.
- Volunteered in Betty F. Williams in 2020 fall to tutor failing students to improve their grades.
Teacher's Assistant
VB Korean School
07.2019 - 09.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
Education
Undergraduate - Biology
James Madison University
Harrisonburg, VA05.2027
Skills
- Customer Service
- Fast decision making
- Greeting guests
- Team Collaboration
Timeline
Waitress
Hansang Korean Restaurant
07.2020 - Current
Volunteer
VBKS / Betty F. WIlliams Eleme School
06.2020 - 11.2023
Teacher's Assistant
VB Korean School
07.2019 - 09.2023
Undergraduate - Biology
James Madison University