Julie Jones
HENNING,TN
Summary
Correctional Officer for four years and has history in corrections with superior record of defusing high-pressure situations with sound judgment and successful conflict resolution skills.
Monitors and manages inmate behavior with focus maintaining order and proactively addressing potential conflicts.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Admissions Coordinator
Ripley Healthcare And Rehabilitation Center
Ripley, TN
08.2023 - Current
- Increased admissions rates by implementing targeted marketing strategies and outreach efforts.
- Streamlined application processes for a more user-friendly experience, resulting in higher completion rates.
- Collaborated with other department leaders to develop cohesive enrollment management plans, ensuring consistent messaging and branding throughout the institution.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Completed preliminary paperwork for incoming and outgoing patients.
Business Office Manager
Lauderdale Community Living Center
Ripley, TN
05.2023 - 08.2023
- Improved workflow efficiency by streamlining office processes and implementing new software solutions.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Developed and maintained strong relationships with vendors, negotiating contracts for cost savings and improved service quality.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Public Health Office Assistant
Tipton County Health Department
Covington, TN
11.2022 - 03.2023
- Maintained accurate records of immunization clinics, contributing to organized and efficient reporting practices.
- Provided exceptional customer service when interacting with clients both in-person or over the phone, fostering positive relationships with all individuals involved in public health initiatives.
- Handled sensitive information with utmost discretion while adhering to privacy laws protecting client confidentiality.
- Maintained a professional and organized office environment conducive to efficient workflow and high-quality service delivery.
- Scheduled appointments and updated calendars.
- Retrieved, updated, filed and transmitted medical records.
- Checked patients into and out of office, processed payments and added information to permanent records.
Pharmacy Technician Intern
Walgreen's Pharmacy
Munford TN
09.2022 - 11.2022
- Enhanced patient satisfaction by efficiently processing prescriptions and maintaining a clean and organized pharmacy area.
- Assisted pharmacists in preparing medications, ensuring accurate dosage and labeling for optimal patient outcomes.
- Contributed to increased efficiency by promptly addressing customer inquiries, managing phone calls, and relaying important information between patients and pharmacists.
- Collaborated with the pharmacy team to prioritize tasks effectively, contributing to a smooth workflow during high-volume periods.
- Maintained confidentiality of patient records in accordance with HIPAA regulations while handling sensitive medical information daily.
Hostess
The Cellar Restaurant
Covington, TN
01.2022 - 04.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Medical Records Clerk
Centurion
Henning, TN
10.2021 - 11.2021
- Streamlined medical record retrieval by implementing an efficient filing system.
- Increased accuracy of patient data entry through meticulous attention to detail and cross-referencing information.
- Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
- Generated and maintained statistical data related to medical records.
Correctional Officer
West Tennessee State Penitentiary
Henning, TN
10.2017 - 06.2021
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Conducted security checks of inmates and living areas.
Education
Administrative Office Technology
Tennessee College of Applied Technology - Covington
Covington, TNAssociate Degree In Medical Billing And Coding -
Ultimate Medical Academy - Clearwater
Clearwater, FL05.2021
G.E.D -
Gateway Christian School
Memphis, TN01.2016
Skills
- Application Review
- Medical Admissions Processes
- Data Verification
- Computer Literacy
- Database Management
- Customer service
- Data analysis
- Active listening
- Team collaboration
- Excellent communication
Timeline
Admissions Coordinator
Ripley Healthcare And Rehabilitation Center
08.2023 - Current
Business Office Manager
Lauderdale Community Living Center
05.2023 - 08.2023
Public Health Office Assistant
Tipton County Health Department
11.2022 - 03.2023
Pharmacy Technician Intern
Walgreen's Pharmacy
09.2022 - 11.2022
Hostess
The Cellar Restaurant
01.2022 - 04.2022
Medical Records Clerk
Centurion
10.2021 - 11.2021
Correctional Officer
West Tennessee State Penitentiary
10.2017 - 06.2021
Administrative Office Technology
Tennessee College of Applied Technology - Covington
Associate Degree In Medical Billing And Coding -
Ultimate Medical Academy - Clearwater
G.E.D -
Gateway Christian School