Julie Keller
Brant Lake
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed at The Crossroads. Proven ability to deliver exceptional customer service and assist clients effectively. Skilled in managing transactions and maintaining organization, while fostering positive relationships through patience and empathy. Committed to enhancing customer experiences and operational efficiency.
Overview
20
20
years of professional experience
Work History
Cashier
The Crossroads
Chestertown, NY
05.2025 - 02.2026
- Processed customer transactions efficiently and accurately.
- Maintained cleanliness and organization of checkout area.
- Assisted customers with product inquiries and purchasing decisions.
- Handled cash, credit, and digital payment methods securely.
- Supported inventory management by restocking shelves as needed.
- Monitored stock levels and reported discrepancies to management.
Receptionist
Dr. Raluca Sandler
Warrensburg, NY
06.2023 - 03.2025
- Managed patient scheduling and appointment confirmations to optimize office efficiency.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate patient records using electronic health record systems.
- Coordinated communication between patients and medical staff to enhance workflow.
Sales Associate
The Main Street Ice Cream Parlor
Chestertown, NY
06.2019 - 01.2023
- Delivered exceptional customer service by engaging with patrons and addressing inquiries promptly.
- Operated point-of-sale system to process transactions accurately and efficiently.
- Maintained cleanliness and organization of service areas, ensuring compliance with health standards.
- Trained new staff on product knowledge, sales techniques, and operational procedures.
- Implemented promotional strategies to enhance customer engagement and boost sales during peak hours.
- Resolved customer complaints effectively, fostering positive relationships and loyalty.
Dental Assistant
David J. Betts, DDS
Schenectady, NY
09.2005 - 11.2018
- Assisted in patient care and comfort during dental procedures.
- Prepared treatment rooms, instruments, and materials for efficient workflow.
- Conducted patient intake and updated medical histories accurately.
- Educated patients on post-operative care and oral hygiene practices.
- Coordinated with dental team to streamline appointment scheduling and follow-ups.
- Implemented infection control protocols to maintain a safe environment.
- Trained new staff on office procedures and equipment usage effectively.
- Monitored inventory levels of dental supplies and ordered as needed.
Education
Health Sciences
Schenectady Community Colleger
Schenectady, NYRegistered Nursing Student
The Belanger School of Nursing
Schenectady, NYSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
Timeline
Cashier
The Crossroads
05.2025 - 02.2026
Receptionist
Dr. Raluca Sandler
06.2023 - 03.2025
Sales Associate
The Main Street Ice Cream Parlor
06.2019 - 01.2023
Dental Assistant
David J. Betts, DDS
09.2005 - 11.2018
Health Sciences
Schenectady Community Colleger
Registered Nursing Student
The Belanger School of Nursing