Julie Koller
Grand Island,FL
Summary
I held a career as a 911 Communications Officer for 20 years until I felt it was time to retire. I am a hard worker and get along with everyone. I am very motivated to learn new skills and hold a very calm demeanor.
Overview
22
22
years of professional experience
Work History
Part Representative
Everglades Equipment Group
Leesburg, Florida
02.2021 - Current
Duties include: Customer Service, Answering Multiple Phone Lines, Data Entry, Computer Use, Faxing/Copying, Handling Happy & Unhappy Customers, Online Parts Orders, Online Shipping, Morning & Evening Deposits, handling money, and Assembling equipment.
911 Communications Officer
Lake County Sheriff's Office
Tavares, Florida
07.2020 - 08.2020
Computer use, Data Entry, Answering Multiple phone lines, Answering 911 Calls
911 Communications Officer
Eustis Police Department
Eustis, Florida
04.2000 - 01.2021
Duties included: Answering 911 Calls, Answering Multiple Non-Emergency Phone Lines, Handling Emergency Situations, TDD Use, Fax/Copy, Data Entry, Dispatching Officers to Calls, Officer Safety, working 12 hrs shifts, and working weekend/holidays.
Education
911 Communications Officer Certification
Florida Department of Law Enforcement
Orlando-OnlineHigh School Diploma -
Tavares High School
Tavares, FL05.1993
Skills
Typing 50 wpm
Computer Use
Answering Multiple Phone Lines
Handling Stressful Situations
Calm Demeanor
Use of Copy/Fax Machine
Handling Confidential Information
Handling Angry Customers
Timeline
Part Representative
Everglades Equipment Group
02.2021 - Current
911 Communications Officer
Lake County Sheriff's Office
07.2020 - 08.2020
911 Communications Officer
Eustis Police Department
04.2000 - 01.2021
911 Communications Officer Certification
Florida Department of Law Enforcement
High School Diploma -
Tavares High School
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