JULIE LEANDRO
Moosup,CT
Summary
Experienced professional with a strong background in customer service, sales, and logistics, skilled in managing incoming calls, handling customer inquiries, and ensuring satisfaction through effective problem-solving. Proficient in QuickBooks and adept at multitasking in fast-paced environments. Prepared to bring critical thinking and a solutions-focused approach to deliver value in a new role.
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
25
25
years of professional experience
Work History
Sales Associate
Ocean State Job Lot
Griswold, CT
05.2026 - Current
- Assisted customers in product selection and provided detailed information.
- Maintained store organization and ensured product displays were appealing.
- Processed transactions accurately using point-of-sale systems.
- Handled customer inquiries and resolved issues promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed transactions using a point-of-sale system.
- Upsold additional items based on customer interests and needs.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Customer Service and Sales Representative
Anthem Sports LLC
Pawcatuck, USA
10.2016 - 07.2025
- Fields incoming calls and communicates positively with callers
- Processes customer payments for orders and quotes
- Handles stressful situations professionally and multitasks with ease
- Processes returns and exchanges of products and records information in system.
- Follows up with customers to offer additional support and check resolution satisfaction
Freight Manager & Customer Service
Deary's Gymnastics Supply
Danielson, USA
09.2001 - 09.2016
- Met delivery timelines by resolving transportation, logistics and customer issues
- Controlled costs by selecting, qualifying and evaluating logistics carriers
- Helped management make informed decisions on scheduling and pricing issues
- Contacted receiver and shipper to provide information on late deliveries, including reason and anticipated time of arrival
Education
High School Diploma -
Plainfield High School
Plainfield, CTSkills
- Incoming call management
- Customer service excellence
- Sales achievement
- Critical thinking skills
- QuickBooks proficiency
- Point-of-sale systems
- Customer inquiries
- Customer relationship management
Timeline
Sales Associate
Ocean State Job Lot
05.2026 - Current
Customer Service and Sales Representative
Anthem Sports LLC
10.2016 - 07.2025
Freight Manager & Customer Service
Deary's Gymnastics Supply
09.2001 - 09.2016
High School Diploma -
Plainfield High School